Traveller Officer

Why Southwark?
Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.
What You'll Be Doing
You will work closely with Traveller communities, internal teams, fire safety specialists, and external contractors to maintain high standards of engagement, site safety, and compliance.
Act as the primary, on-site point of contact for residents during fire safety and improvement works.
Provide clear, timely communication about planned works, safety requirements, timelines, and any temporary arrangements.
Ensure residents understand and follow fire safety guidance and mitigation measures.
Work closely with contractors, fire safety teams, and project managers to facilitate safe site access and smooth progression of works.
Identify risks promptly, escalate issues appropriately, and help coordinate solutions.
Support new and existing residents with tenancy matters, site rules, and licence agreements.
Carry out regular site visits to monitor conditions, identify breaches, and respond to concerns.
Manage low-level anti-social behaviour, neighbour disputes, and safeguarding concerns in line with policy.
Work with internal teams on repairs, maintenance, waste management, and environmental issues.
Ensure accurate record-keeping, case notes, and data entry.
Promote good site management, positive engagement, and respectful relationships with residents.
Ensure that applicants are able to exercise choice over their home in the case of general needs properties.
To ensure that properties are let according to the council’s policy and that new tenancies are administered to ensure a successful tenancy process.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the live...