At a Glance
- Tasks: Join the Telecare Team to assess community needs and provide innovative tech solutions.
- Company: Southwark Council, a diverse and inclusive local authority in London.
- Benefits: Flexible working hours, commitment to diversity, and opportunities for skill development.
- Other info: Guaranteed interviews for underrepresented groups and a supportive work environment.
- Why this job: Make a real difference in people's lives while promoting independence and well-being.
- Qualifications: Strong organisational, problem-solving, and IT skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark, we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality, underpins all that we do.
The Southwark Telecare service is looking for assessment officers to join our established Telecare Team. You will bring your existing knowledge and expertise to provide an enhanced Telecare service to the wider Community. Technology Enabled Care is a growing and exciting sector within Social Care and offers opportunities for developing your skills and knowledge. As an experienced assessor, you will complete Technology assessments in the community and identify creative solutions including the provision of Telecare, stand-alone assistive technologies and Hearing Impairment home-based Equipment to enable service users to remain in their own homes according to their wishes; and to promote independence, choice and well-being and provide support to carers as appropriate. Please note this role is 26 hours per week. The working pattern is flexible but working on a Wednesday is required.
Your strong organisational, problem-solving, IT and report writing skills will be essential in assessing service users' needs and producing comprehensive reports. You will also participate in the Telecare Duty process and will need to be skilled at prioritising and screening new referrals.
For further information contact Alison Thrower-Telecare Team Manager. Advert Closing Date: 12:00 midnight on the 30 September 2026. Interview Date: 12th Oct 2026 in Queens Road Peckham office. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans; Are currently in care, or have previously been in care; If you consider yourself to be disabled or if you have a long-term health condition.
Telecare Assessor in London employer: Southwark Council Careers
As the largest local authority social landlord in London, Southwark is dedicated to fostering a diverse and inclusive work environment where employees are empowered to thrive. With a strong commitment to tackling inequalities and enhancing community well-being, we offer our HR Business Partners the chance to make a meaningful impact while enjoying professional growth opportunities within a supportive team. Join us in shaping a fairer future for Southwark's residents and experience the unique advantage of working in a vibrant borough that values its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Telecare Assessor in London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Southwark Council Careers, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Southwark Council Careers. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Southwark Council Careers's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Telecare Assessor in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Southwark Council Careers. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Southwark Council Careers.
How to prepare for a job interview at Southwark Council Careers
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Southwark Council Careers.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Telecare Assessor at Southwark Council Careers.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Southwark Council Careers that you're ready to hit the ground running in the Telecare Assessor role.
