At a Glance
- Tasks: Provide advice and supervise sessions while supporting staff and volunteers.
- Company: Dynamic organisation focused on social welfare and community support.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Other info: Flexible work across various locations in Southwark with growth potential.
- Why this job: Join a meaningful cause and develop your skills in a supportive environment.
- Qualifications: Experience in giving advice and a commitment to the service's values.
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs. The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public, including having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies.
Closing Date: 9.00 am Monday 8 June 2026
Interviews: Wednesday June 2026
Advice Session Supervisor or Trainee employer: SOUTHWARK CAB
Join a dynamic and supportive team dedicated to making a difference in the Southwark community. As an Advice Session Supervisor or Trainee, you will benefit from a collaborative work culture that prioritises employee development, offering comprehensive training and growth opportunities within a meaningful role. With a commitment to social welfare and equal opportunities, this position not only provides competitive remuneration but also the chance to positively impact lives while working alongside passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Session Supervisor or Trainee
✨Tip Number 1
Network like a pro! Reach out to your connections in the social welfare sector and let them know you're on the lookout for an Advice Session Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Advice Session Supervisors and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for social welfare! During interviews, share specific examples of how you've made a difference in people's lives through your advice work. This will demonstrate your commitment to the Service’s aims and principles.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and take the time to engage with us directly.
We think you need these skills to ace Advice Session Supervisor or Trainee
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in giving advice and casework. We want to see how your skills align with the role of Advice Session Supervisor or Trainee, so don’t hold back!
Show Your Passion:Let us know why you’re excited about this opportunity! Share your commitment to social welfare law and how you empathise with the public. A genuine passion for the role can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SOUTHWARK CAB
✨Know Your Stuff
Make sure you brush up on social welfare law issues and recent advice practices. Being able to discuss specific cases or scenarios will show that you’re not just familiar with the theory but also have practical experience.
✨Showcase Your Supervisory Skills
If you're applying for the Advice Session Supervisor role, be ready to talk about your experience in supervising others. Share examples of how you've supported staff or volunteers in the past, and how you can bring that experience to the new role.
✨Demonstrate Empathy
This role requires a strong commitment to the service’s aims and principles. Be prepared to discuss how you’ve shown empathy in your previous roles, especially when dealing with clients facing difficult situations.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the organisation's approach to advice sessions and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
