At a Glance
- Tasks: Deliver top-notch customer service to patients and manage reception duties.
- Company: Join the friendly team at Southview Dental Centre in Newcastle upon Tyne.
- Benefits: Competitive salary, career growth, modern office, and regular staff socials.
- Other info: Enjoy a dynamic work environment with opportunities for training and development.
- Why this job: Be the welcoming face of healthcare and make a difference in patients' lives.
- Qualifications: GCSE preferred; strong communication and organisational skills are key.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job information Dental surgery Receptionist at Southview Dental Centre, located in Newcastle upon Tyne NE, United Kingdom. Education: GCSE (preferred). This job opening is in the Healthcare field and is open to job seekers. Application details are provided below.
Responsibilities
- Providing first class customer service to all patients, in person, by telephone, and via email.
- Following practice protocols to discharge front of house duties.
- Establishing and maintaining excellent working relationships with team members.
- Welcoming patients arriving at the practice.
- Ensuring the appointment book is accurate and efficient.
- Collecting, recording, and banking payments.
- Organising reception stock and supplies.
- Attending refresher and update training for medical emergencies and CPR.
- Maintaining an organised reception desk and waiting room to support patients during visits.
Your Skills and Experience
- Ability to stay calm and professional in a fast-paced environment.
- Previous administration or reception experience preferred but not essential.
- Excellent communication and organisational skills.
- Commitment to providing premier customer service.
- Confident in conversation to build relationships and handle objections.
- Ability to perform in a service-focused environment.
- Personable, motivated, friendly, flexible, reliable, and organised.
Salary and Benefits
- Competitive starting salary with potential to increase through training and development.
- Career opportunities to move into other roles.
- Modern office, surgeries, and dental software systems.
- Regular staff socials.
- Workplace pension scheme.
How to Apply
To apply, please submit your CV via Indeed.
Additional Information
- Schedule: Monday to Friday
- Education: GCSE or equivalent (preferred)
- Work Location: In person
Dental surgery Receptionist in Newcastle upon Tyne employer: Southview Dental Centre
At Southview Dental Centre, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in the heart of Newcastle upon Tyne. Our commitment to employee growth is reflected in our competitive salary, opportunities for career advancement, and regular training sessions, ensuring that our team members are well-equipped to provide exceptional service. With a focus on teamwork and a friendly atmosphere, we foster strong relationships among staff and patients alike, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Dental surgery Receptionist in Newcastle upon Tyne
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental surgery Receptionist in Newcastle upon Tyne
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Southview Dental Centre.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Southview Dental Centre. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Southview Dental Centre! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Southview Dental Centre
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Southview Dental Centre might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Southview Dental Centre. This demonstrates not just your skills but also your dedication to advancing in the field.
