Job Description\ N Full Time / Mat Cover\ N Hours: 35 hours per week\ N EVH Grade: 5 (Points 13-16) £31,792 to £35,332\ N 40 days leave (inclusiveof statutory leave)\ N Defined Contribution Pension Scheme \ N \n We are looking to recruit a Factoring Assistant to join our team and help us provide an excellent service to homeowners and customers across our communities.\ N \n You will be a key point of contact for customers, responding to enquiries, providing advice and assistance, and taking ownership of queries and concerns to ensure they are resolved as quickly and effectively as possible. You will work closely with colleagues, contractors and partner agencies, so excellent communication, organisation and customer service skills are essential.\ N \n We are looking for someone who is confident, approachable and able to use their initiative. You should be comfortable managing competing priorities, making informed decisions and working both independently and as part of a busy team. Good IT skills, including experience of Microsoft Office and working across multiple systems, will also be required.\ N \n Please see Advert and Recruitment Pack for more information on our website by selecting the s1jobs apply button.\ N \n Closing Date for Applications Thursday 26th November 2026 at 12 noon\ N \n Interviews will be held on: 3rd/4th December 2026\ N \n
Factoring Assistant employer: Southside Housing Association
Southside Housing Association is an excellent employer that prioritises a supportive and inclusive work culture, offering 40 days of leave and a Defined Contribution Pension Scheme. Employees benefit from opportunities for professional growth in a dynamic environment that values innovation and positive communication, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Southside Housing Association Recruitment Team
