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- Tasks: Join our Concierge Team to provide top-notch service, including cleaning and security patrols.
- Company: Southside Housing Association is a friendly, innovative charity focused on community housing.
- Benefits: Enjoy 17.5 days leave, 10 public holidays, and a pension scheme with a competitive salary.
- Why this job: Make a real impact in the community while working in a supportive and flexible environment.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to help others.
- Other info: Work a unique 4 on, 4 off shift pattern for a great work-life balance.
The predicted salary is between 22725 - 28406 £ per year.
Job Description
(Hours of Work: 4 days on 4 days off (12 hour shift pattern))
Salary: £28,406
17.5 days leave plus 10 public holidays
Defined Contribution Pension Scheme
We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
We are a charitable community controlled housing association owning and managing approximately 2,250 houses for social rent, alongside just over 200 for Mid-Market Rent and we provide a factoring service for around 800 owners. We also have an extensive development programme to build new homes.
The Association is recruiting for Concierge within our Concierge Team.
The post will report to the Concierge & Mobile Estates Manager, and will help deliver a comprehensive concierge service to the Association’s customers and properties by carrying out a wide range of duties including cleaning, litter picking, security patrols and assisting tenants.
To apply;
The job pack can be downloaded from our website by selecting the s1jobs apply button.
The Association is an equal opportunities employer.
Closing Date for Applications: Friday 25th July 2025 at 12 Noon.
Concierge employer: Southside Housing Association
Contact Detail:
Southside Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Concierge at Southside Housing Association. Understanding the nuances of cleaning, security patrols, and tenant assistance will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills! Since the role involves assisting tenants, think of examples from your past experiences where you provided excellent service or resolved conflicts effectively.
✨Tip Number 3
Research Southside Housing Association’s values and mission. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their team culture.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the challenges faced by the Concierge Team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Concierge. Highlight key duties such as cleaning, security patrols, and assisting tenants in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experience in a similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing quality service and your ability to communicate effectively. Mention why you want to work for Southside Housing Association specifically.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Southside Housing Association
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Concierge. Familiarise yourself with tasks like cleaning, security patrols, and assisting tenants. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since the role involves interacting with customers and team members, be prepared to discuss your communication style. Share examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Emphasise Teamwork and Flexibility
The job requires working as part of a team and adapting to different situations. Highlight your ability to work collaboratively and your willingness to be flexible with shifts, especially given the 12-hour shift pattern.
✨Demonstrate a Customer-Focused Attitude
As a Concierge, providing excellent service is key. Prepare to discuss how you prioritise customer satisfaction and any relevant experiences where you went above and beyond to assist others.
