At a Glance
- Tasks: Provide vital support and advice to families and professionals over the phone.
- Company: Join Southside Family Project, a charity dedicated to improving lives in Bath and North Somerset.
- Benefits: Part-time hours with a competitive salary and supportive training provided.
- Other info: Be part of a caring team committed to equity, diversity, and inclusion.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Attention to detail, strong organisational skills, and a passion for helping others.
The predicted salary is between 23810 - 29810 £ per year.
Location: Meade House, Wedgwood Road, Bath, BA2 1QN.
Salary: £23,810 pro-rata per annum
Hours: 30 hours, Tuesday‑Friday 09:00‑17:00
Job Purpose: To provide over the telephone advice, information and support to professionals and clients and to maintain the smooth running of Southside reception and office. Provide telephone advice and support to service users and professionals who support children and families. Support the Family Support, Domestic Abuse services, Community Hub team, Parent Advocates, Counselling Service and Therapeutic Play Service with essential administrative support. Support Southside’s systems for referrals, case‑management, monitoring and evaluation. Ensure the charity runs smoothly, efficiently and effectively.
Candidate Profile: Great attention to detail, digital, administrative and organisational skills, empathy, and enjoyment of working as part of a supportive team. Support and training will be provided to develop the skills and knowledge required to answer questions from service users and professionals.
Why Southside? Southside passionately believes in better lives and better chances for everyone in B&NES and has a strong track record over the past 25+ years. We support victims/survivors of domestic abuse and children, young people and adults experiencing multiple and complex challenges across Bath and North Somerset to get the care and support they need. Our Theory of Change sets out how Southside’s support, services and volunteering address individual and local needs/challenges to improve feelings of safety, wellbeing, sense of identity and belonging, positive relationships and connections, and resilience so that each person/family supported can thrive.
How to apply? If you feel the job description suits you, please complete the application form, equal opportunities form and declaration and email all three documents to recruitment@south-side.org.uk. An application pack can be downloaded from here. For further information, email or call 01225 331243.
Equal Opportunities: The worker will be expected to implement Southside’s Equity, Diversity and Inclusion Policy in all aspects of their work.
Child Protection and Safeguarding Vulnerable Adults: Southside is committed to protecting, safeguarding and promoting the welfare of all children, young people and vulnerable adults and expects all staff, volunteers and partners to endorse this commitment. We follow appropriate procedures to ensure staff and volunteers are trained and supported to respond appropriately, efficiently and sensitively to child protection and safeguarding concerns.
Confidentiality: The worker will be expected to abide by Southside’s Confidentiality Policy at all times.
Information Governance: The worker will be expected to follow Southside’s Information Governance policies and procedures as defined by the NHS Toolkit.
Seniority level: Entry level
Employment type: Part‑time
Job function: Information Technology, Non‑profit Organization Management
Business Support in Bath employer: Southside Family Project
Southside Family Project is an exceptional employer dedicated to making a positive impact in the lives of families and individuals in Bath and North Somerset. With a strong emphasis on employee development, a supportive work culture, and a commitment to equity, diversity, and inclusion, Southside offers meaningful opportunities for growth while ensuring that staff feel valued and empowered in their roles. Working at Meade House not only provides a chance to contribute to vital community services but also fosters a collaborative environment where every team member plays a crucial part in enhancing the wellbeing of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support in Bath
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Southside Family Project. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Southside Family Project directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Southside Family Project’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Business Support in Bath
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Business Support at Southside Family Project, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Business Support, customise your documents to fit the vibe of Southside Family Project. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Southside Family Project
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Southside Family Project. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Southside Family Project's needs. They’ll want to know that you can commit without compromising your passion for the work!
