Business Relationship Manager in Birmingham
Business Relationship Manager

Business Relationship Manager in Birmingham

Birmingham Full-Time 28000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with diverse businesses, manage social media, and lead local projects.
  • Company: Join the vibrant Southside District in Birmingham City Centre.
  • Benefits: Competitive salary, dynamic work environment, and community impact.
  • Why this job: Be the face of a lively district and make a real difference.
  • Qualifications: Experience in relationship management and strong social media skills.
  • Other info: Exciting opportunities to shape Birmingham's cultural landscape.

The predicted salary is between 28000 - 42000 ÂŁ per year.

Southside District, Birmingham City Centre | ÂŁ35,000 | Full-time (incl. evenings & weekends) | Contract until 31 March 2029

Are you ready to become the face of one of Birmingham’s most vibrant, culturally rich and fast-paced Districts? Southside District is entering an exciting new chapter — and we’re looking for someone who thrives on building meaningful relationships, loves being out and about meeting people, and has the grit, energy and personality to proudly represent our diverse community. This is not a deskbound role. It’s lively. It’s hands-on. It’s frontline.

If you’re the kind of person who can solve a problem on the street at 9am, lead a hyper-local business project at noon, and capture the perfect Instagram story by 3pm - read on.

Why Southside District? Southside is home to Birmingham’s world-famous Chinese Quarter, the LGBTQ+ Village, leading theatres, bustling hospitality spots and some of the city centre’s most dynamic independents. You’ll be at the heart of it all - telling their stories, celebrating their successes, and ensuring their voices are heard. We’re also a partner with Birmingham Colmore, giving you a unique platform to shape how two of the city centre’s thriving districts work together.

The Role: be the district’s go-to connector

  • Engage daily with a huge mix of businesses, from late-night venues and hotels to independent retailers, restaurants and theatres.
  • Become a trusted first point of contact for the community, including businesses with strong links to the Chinese business community and the LGBTQ+ sector.
  • Represent their needs to partners such as Birmingham City Council, West Midlands Police and Birmingham Colmore.
  • Own and run our social media channels with flair.
  • Create exciting, community-focused content that celebrates Southside’s unique character.
  • Manage WhatsApp groups, share updates, and keep communication flowing with our businesses.
  • Deliver local projects and support bigger city-wide initiatives with the Birmingham Colmore team.
  • Attend, support and sometimes lead events — including evenings and weekends — showcasing Southside’s vibrancy.
  • Work closely with the Southside Wardens and District Cleaner to spot issues and get them sorted quickly.
  • Keep our CRM and business database up-to-date and accurate.

What you’ll bring

  • Experience in stakeholder or business relationship management.
  • Confidence engaging with a diverse business community.
  • Strong social media skills and digital communication know-how.
  • A calm, professional problem-solving approach when things get challenging.
  • Ability to work independently, make decisions, and juggle multiple priorities.
  • A love for fast-paced environments where no two days are the same.

Bonus points for:

  • Experience in a BID or place management role.
  • Knowledge of Birmingham’s business and cultural landscape.
  • Experience with events, campaigns or hyperlocal marketing.
  • Understanding of the needs of the Chinese and LGBTQ+ business communities.

Why this role stands out

  • You’ll be the face of Southside District, a role with real visibility and impact.
  • Your work will directly support hundreds of businesses.
  • You’ll tell the story of one of Birmingham’s most creative, colourful and diverse districts.
  • You’ll continue shaping this city as we enter an exciting new phase with Birmingham Colmore.
  • You won’t be stuck behind a screen. You’ll be out in the district, connecting, problem-solving and making things happen.

If you’re passionate, people-focused, resilient and love a role with personality, this is the job for you.

To view the job description in full, visit our website: Southside District Job Opportunity.

How to apply

Send your CV and a cover letter explaining why you’re the perfect fit for this role to Heather Woodhouse at: heather.woodhouse@birminghamcolmore.co.uk. Please include the job title in the subject line. The deadline for applications is 5pm on Friday 27th February 2026.

Business Relationship Manager in Birmingham employer: Southside District

Join Southside District, a vibrant and culturally rich area in Birmingham City Centre, where you will play a pivotal role as the Business Relationship Manager. Enjoy a dynamic work culture that values community engagement, creativity, and personal growth, with opportunities to lead exciting local projects and events while connecting with diverse businesses. With a focus on meaningful relationships and a hands-on approach, this role offers a unique chance to make a real impact in one of the city's most lively districts.
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Contact Detail:

Southside District Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Relationship Manager in Birmingham

✨Tip Number 1

Get out there and network! Attend local events, meet business owners, and engage with the community. The more people you connect with, the better your chances of landing that Business Relationship Manager role.

✨Tip Number 2

Show off your social media skills! Create a vibrant online presence that reflects your personality and passion for the Southside District. Share content that highlights local businesses and events to demonstrate your understanding of the community.

✨Tip Number 3

Be proactive in problem-solving. When you spot an issue in the district, take the initiative to address it. This hands-on approach will showcase your ability to manage relationships and keep the community thriving.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and cover letter to highlight your experience in stakeholder management and your love for Birmingham’s diverse culture.

We think you need these skills to ace Business Relationship Manager in Birmingham

Stakeholder Management
Business Relationship Management
Social Media Skills
Digital Communication
Problem-Solving Skills
Event Management
Project Management
Community Engagement
CRM Management
Adaptability
Decision-Making
Multitasking
Knowledge of Local Business Landscape
Understanding of Diverse Communities

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When writing your cover letter, let your personality shine through. This role is all about connecting with people, so don’t be afraid to show us how you’d bring that energy to Southside District.

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Business Relationship Manager role. Highlight any experience you have in stakeholder management or community engagement, as these are key for us.

Be Specific About Your Experience: When discussing your past roles, be specific about how you've engaged with diverse communities or managed projects. We love details that show how you’ve made an impact in previous positions!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensures you’re getting all the latest updates about the role and Southside District.

How to prepare for a job interview at Southside District

✨Know Your Community

Before the interview, dive deep into the Southside District. Familiarise yourself with its businesses, cultural events, and key players. This will not only show your enthusiasm but also help you connect with the interviewers on a personal level.

✨Showcase Your Social Media Savvy

Since managing social media is a big part of the role, come prepared with examples of your past work. Bring along ideas for content that could highlight Southside’s unique character. This will demonstrate your creativity and understanding of digital communication.

✨Demonstrate Problem-Solving Skills

Think of specific instances where you've successfully resolved issues in a fast-paced environment. Be ready to share these stories during the interview, as they’ll illustrate your calm and professional approach when challenges arise.

✨Engage with Passion

This role is all about building relationships, so let your passion shine through. Be enthusiastic about the opportunity to represent the diverse community and discuss how you can contribute to making Southside a vibrant place for everyone.

Business Relationship Manager in Birmingham
Southside District
Location: Birmingham

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