At a Glance
- Tasks: Ensure safety, provide customer service, promote the centre, and maintain cleanliness.
- Company: Join the Southside Community Centre Association SCIO, a vibrant community hub.
- Benefits: Paid breaks, uniform provided, and a friendly work environment.
- Other info: Flexible weekend hours with opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
The predicted salary is between 12 - 16 € per hour.
Southside Community Centre Association SCIO is seeking to employ up to two postholders in order to support us to be open every Saturday from 9:30am to 8pm and every Sunday from 9:30am until 6pm. We are looking for up to two employees, each to work a minimum of three Saturdays or Sundays per month.
Major tasks & activities
- Keeping our building and grounds safe. You will carry out regular walkabouts of our building and grounds to ensure that they are free of hazards and that centre users / visitors are respecting our building and each other. You will also respond to activations of the buildings fire alarm, panic alarm or intruder alarm. You will be trained to act as a First Aider and Fire Warden. You will liaise with our landlord and their contractors around any urgent or emergency repairs that may be required.
- Providing excellent customer service. You will provide a warm welcome to centre users / visitors greeting them as they navigate around the centre and grounds, proactively offering advice & support and responding positively to requests for assistance.
- Promoting our centre to potential let holders. You will provide advice to those making enquiries around booking spaces such as providing a tour of the centre, taking information from them, explaining opening hours & prices.
- Opening and closing our building. As a keyholder you will be required to work through an opening up sequence and locking up sequence to ensure that the building is secure and safe for use.
- Ensuring our building & grounds are clean & tidy. You will be required to undertake light spot cleaning as & when required to keep our building and grounds well presented.
- Preparing spaces for bookings. You will be required to prepare spaces within the centre, such as our café, hall and general purpose rooms are set up to the requirements of those who have booked our spaces. And re-setting the rooms at the end of bookings.
- Maintaining our building and grounds. You will be required to undertake some basic DIY tasks indoors and outdoors, as well as some light garden maintenance (such as weeding and watering).
Other tasks & activities
Working in a community centre requires a willingness to take on a number of ad hoc small tasks and activities in order to support the smooth running of the centre such as portering work, displaying information on noticeboards, sharing literature & leaflets with centre users.
Other notes
You will be required to remain onsite during your breaks, as such you will be paid for your breaks. A uniform shall be provided to wear at all times whilst working including an ID badge, branded polo shirt and sweatshirt, trousers and safety boots.
Community Centre Assistant in Falkirk employer: Southside Community Centre Association SCIO
Southside Community Centre Association SCIO is an exceptional employer that values community engagement and personal development. With a supportive work culture, employees are encouraged to grow through training opportunities such as First Aid and Fire Warden certifications, while enjoying the satisfaction of contributing to a vibrant community hub. Located in a welcoming environment, our centre fosters teamwork and offers a unique chance to make a meaningful impact every weekend.
Contact Detail:
Southside Community Centre Association SCIO Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Centre Assistant in Falkirk
✨Tip Number 1
Get to know the community! Before your interview, spend some time at the centre or similar places. Familiarise yourself with the vibe and the people. This will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your customer service skills! When you meet the team, be friendly and approachable. Share examples of how you've helped others in the past. We love seeing candidates who can create a warm atmosphere for our centre users.
✨Tip Number 3
Be proactive! If you see something that needs doing during your visit, like tidying up or helping someone, jump in. It shows initiative and that you’re ready to pitch in, which is exactly what we need at the community centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the community centre right from the start.
We think you need these skills to ace Community Centre Assistant in Falkirk
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for community work shine through! We want to see how excited you are about being part of our team and making a difference at the Southside Community Centre.
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the tasks listed in the job description. Whether it's customer service or DIY skills, we want to know how your background fits with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Southside Community Centre Association SCIO
✨Know the Centre Inside Out
Before your interview, take some time to research Southside Community Centre. Familiarise yourself with their services, community activities, and any recent events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is a key part of the role, think of specific examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you would greet visitors and handle requests positively.
✨Demonstrate Safety Awareness
Given the importance of safety in this role, prepare to talk about your understanding of safety protocols. If you have experience with first aid or emergency procedures, make sure to highlight that. It shows you're proactive and responsible.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific situation, like a fire alarm activation or a visitor needing assistance. Think through these scenarios beforehand so you can respond confidently.
