Water Network Controller in Worthing

Location: Durrington, Worthing

Contract Type: Permanent

Hours: 38

Salary: £29,800 + 15% Shift Allowance

About the role:

As a Water Network Controller, you’ll manage all planned and reactive events on our water network from start to finish. You’ll work closely with operations teams, field engineers, and service providers to keep customers in supply and maintain water quality. At Southern Water, our purpose is simple: Water for Life. We supply safe, high-quality drinking water to 2.5 million customers and protect the environment in one of the most water-stressed regions in the UK. Every role here matters—and yours will help keep life flowing. We’re transforming our Operational Control Centre and looking for Water Network Controllers to join our team. If you’re proactive, analytical, and enjoy problem-solving, this is your chance to make a real impact.

What you will be responsible for:

• Monitoring and managing network performance
• Coordinating responses to incidents and planned works
• Liaising with multiple stakeholders and providing clear updates
• Thinking on your feet and finding solutions quickly when challenges arise

This is an office-based role requiring confidence with IT systems and strong communication skills. You’ll use systems such as Waternet and ArcGIS to manage and monitor the network. Experience in water distribution is preferred but not essential; full training will be provided.

Shift Pattern & Summary:

• 12-hour shifts, rotating days and nights
• Example cycle: 3 days on → 7 days off, 4 days on → 7 days off, 3 nights on → 7 days off, 4 nights on → 7 days off

Additional Duties: Standby periods and extra cover will be required, which will be discussed at interview. These may increase total hours beyond the average.

Annual Leave: Built into the shift pattern, giving extended time off throughout the year.

We’re looking for candidates who:

• Live within approximately one hour’s commute of our Durrington office, or
• Are willing to relocate if successful (relocation support can be discussed at interview)

What you’ll bring to the role:

• Strong problem-solving and analytical skills
• Ability to work proactively and use your own initiative
• Confidence with multiple IT systems and excellent communication skills

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself.

Our Commitment to Diversity: We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information: In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.