At a Glance
- Tasks: Lead change management initiatives and develop training plans for impactful projects.
- Company: Join Southern Water, a leader in transforming the water industry.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with significant career advancement potential.
- Why this job: Make a real difference in environmental performance and customer experience.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 52000 - 55000 £ per year.
Location: Worthing, West Sussex (Hybrid, 2-3 days per week)
Contract Type: Permanent
Hours: 37, Monday to Friday
Salary: up to £52-55k, depending on skills and experience
There has never been a more important time to join Southern Water. As we move into AMP8, we are delivering one of the most ambitious capital investment programmes in the industry, focused on improving environmental performance, service resilience and long‑term affordability for customers.
About the role
The purpose of the AMS Change Manager role is to ensure the change impacts are understood and that plans are put in place to enable fast adoption to maximise the benefits of the change programme, whilst ensuring the business is able to deliver a high quality customer experience.
What you will be responsible for:
- Conduct change impact assessments in collaboration with Project Managers, Business Analysts and Southern Water business owners.
- Develop thoughtful and integrated plans that address the impact assessments gaining stakeholder alignment.
- Assess training requirements (Training Needs Analysis) and identify the most appropriate channel for delivery across SW and Capita (onshore and offshore) in line with project needs.
- Lead the development of the training materials in liaison with SW Learning & Development, Capita and SW teams on training approach, content & ownership.
What you’ll bring to the role:
- Demonstrable expertise and capability as a change management professional.
- Able to produce high quality and engaging comms, key messages and presentations.
- Experience of developing impact assessments, change plans, change readiness assessments, monitoring plans, training plans and other critical outputs.
- Experience of designing & developing training plans, rollouts and materials.
- Change management professional (e.g. CMI)/Project / Programme Management qualifications (PMP, APM etc) or equivalent work experience.
- Water industry experience highly desirable.
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
AMS Change Manager in Worthing employer: SouthernWaterServices
Southern Water is an exceptional employer, offering a dynamic work environment in Worthing, West Sussex, where you can play a pivotal role in transforming the water industry. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to influence significant strategic decisions within a supportive and diverse culture. Join us as we embark on an ambitious capital investment programme, ensuring that your contributions lead to meaningful impacts on environmental performance and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land AMS Change Manager in Worthing
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We think you need these skills to ace AMS Change Manager in Worthing
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to SouthernWaterServices.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of SouthernWaterServices. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at SouthernWaterServices
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You’ll want to thoroughly convey your unique approach to leadership. During the interview with SouthernWaterServices, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at SouthernWaterServices, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for SouthernWaterServices could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
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