Business Development Manager in London

Southerns Broadstock Interiors is one of the UK's leading furniture, fixtures and equipment (FF&E) manufacturers and supply specialists. Furnishing spaces for both working and learning, we develop interior solutions that meet your unique needs, deliver innovation and optimise costs. Our combined strengths in design, product specification and end-to-end service delivery make Southerns Broadstock Interiors a comprehensive, big thinking FF&E partner for your organisation. We are proud to be named preferred suppliers and framework partners by some of the country's most discerning institutions and consortia. We have earned this status over four decades by holding our services and products to stringent quality standards and by delivering value that extends far beyond the provision of furniture.

Sustainability, social value and inclusive design are important subjects for Southerns Broadstock Interiors, and we are committed to working collaboratively with our customers to fully understand their own values and core challenges. By sharing our subject knowledge and developing narrative together, we back up all decisions made and successfully implement change, creating a solution to meet the expectations of all stakeholders. Ensuring you have the right environment to fully support and inspire your people demands specialist expertise and knowledge. That is what we do, day in, day out at Southerns Broadstock Interiors.

About the Role: As a Business Development Manager, your focus will be purely on identifying, developing, and winning new business. You will proactively engage with prospective customers and get involved early in the project lifecycle to influence decisions and position us as the partner of choice. This is a consultative, opportunity-led role where success depends on your ability to spot and shape opportunities before they go out to tender. Once an opportunity is won, you will hand over the account to an Account Manager/Strategic Account Consultant, ensuring a smooth and professional transition. You will be supported by the Client Account Manager team to help with quoting and admin, so you can focus your time on building relationships and driving growth. We are looking for a candidate to ideally be based in the South-East of England.

Pay range and compensation package: Competitive Salary + OTE, 37.5 hours per week, 25 days annual leave + 1 life event day per annum, Salary Exchange Pension Scheme, Company Life Assurance Scheme, Company Sick Pay, Enhanced Parental Leave Pay, Cycle to Work Scheme, Discounts & Cashback at retailers.

Key Duties & Responsibilities:

• Identify and engage with new opportunities and projects across multiple sectors.
• Focus on existing frameworks and key routes to market, influencing early decisions before they go to tender.
• Using strategic selling skills, build relationships with decision-makers, end users, consultants, and stakeholders to position us as a trusted partner.
• Understand customer needs and use our product range, supply chain, and services to shape tailored solutions.
• Work with internal teams to align on product options, pricing strategy, and key messaging.
• Use GleanQuote and CRM to document opportunities and maintain accurate records (support provided by Client Account Managers).
• Handover of won opportunities, ensuring clear background, pipeline, and contacts are shared.
• Contribute to marketing efforts by feeding back insight, helping shape campaigns, and supporting case studies where relevant.
• Create and manage your personal business plan, aligned to targets and sector focus.
• Attend monthly strategy reviews and weekly forecasting meetings.
• Represent the business at trade shows, sector events, and customer meetings as required.

The above is provided as an illustration of the expected duties and is not an exhaustive list. Duties may vary, and additional responsibilities may be added as the role develops.

Personal Specifications:

• Proven track record in new business development, within high value and complex markets.
• Skilled in consultative selling, with the ability to influence complex decisions early in the sales process.
• Strong knowledge of framework-based procurement and public sector buying (preferred).
• Commercially minded and target-driven, with a proactive approach to uncovering opportunities.
• Confident communicator who can build rapport quickly and tailor messaging to different audiences.
• Organised and self-managing — able to keep a clear pipeline and handle multiple live opportunities.
• Experienced in using CRM systems (e.g. HubSpot) and comfortable working with digital tools for quoting and communications.
• Willing and able to travel across the UK as required.
• Open to applicants from a strong design, architecture or space planning background.

KPIs:

• Respond to customer enquiries within 48 hours.
• Provide clean quote and PO to Procurement within 24 hours of PO receipt (if quoting directly).
• 8 face-to-face customer meetings per month.
• 5 new customer introductions per month.
• 1 added value activity per month (e.g. showroom/supplier visit, consultancy session, or strategic engagement).
• Support Marketing with at least 1 case study per year.

Equal Opportunity Statement: It is the policy of this Company to treat job applicants and employees in the same way regardless of their sex, sexual orientation, marital status, age, race, religion or belief, ethnic origin, colour, nationality or disability. The Company is an equal opportunity employer. Equal opportunity is about good employment practices and efficient use of our most valuable asset, our employees. Every manager and employee has personal responsibility for the implementation of our policy.