At a Glance
- Tasks: Lead and optimise business processes to drive efficiency and innovation.
- Company: Join Southern Water, a leader in transforming the water industry.
- Benefits: Competitive salary, hybrid work, and career development opportunities.
- Other info: Diverse and inclusive workplace with excellent progression opportunities.
- Why this job: Make a real impact on sustainability and digital transformation in water services.
- Qualifications: Experience in process analysis and strong analytical skills required.
The predicted salary is between 37100 - 45300 £ per year.
Location: Durrington (with travel to Falmer)
Contract: Permanent, Full Time (37 hours)
Hybrid: Minimum 2 days onsite
Mid Level Salary: £37,100 – 45,300
Senior Level Salary: To be discussed at screening stage
Role Overview
We’re growing our Process & Intelligent Automation team and are looking for Process Analysts across mid to senior level. In this role, you’ll lead and support the discovery, analysis, and optimisation of end-to-end business processes across Southern Water. You’ll work closely with stakeholders, operational teams, and the Automation Centre of Excellence to identify improvement opportunities, standardise processes, and enable automation and digital solutions. As you grow in the role, you’ll take on more ownership of complex initiatives helping to shape best practice, influence stakeholders, and support the development of process excellence across the organisation.
Essential Skills & Experience
- Experience in process analysis, business analysis, or continuous improvement
- Strong experience in process mapping and optimisation using BPMN 2.0
- Ability to support or lead process discovery, workshops, and stakeholder engagement
- Strong analytical skills, with the ability to identify inefficiencies, risks, and improvement opportunities
- Experience interpreting process data, KPIs, and operational performance
- Ability to produce clear, structured documentation (process maps, SOPs, artefacts)
- Aware of automation and digitisation opportunities within processes
- Experience with process mapping tools (ARIS)
Desirable Skills & Experience
- Lean Six Sigma (Yellow / Green / Black Belt)
- BCS or IIBA Business Analysis qualifications
- Experience coaching or supporting junior analysts
- Exposure to automation tools (Power Automate, RPA, Alteryx)
- Understanding of regulated environments and compliance requirements
- Interest in process optimisation, digital transformation, and automation
Interview Process
There are 4 positions available so we will be hosting an assessment day for this role on the 23rd of July.
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Process Analyst in Worthing employer: Southern Water
Southern Water is an exceptional employer, offering a dynamic work culture that prioritises innovation and sustainability in the water industry. With a strong commitment to employee growth through training and career progression opportunities, team members can thrive in a supportive environment that values diverse perspectives. Located in Durrington, with the flexibility of hybrid working, employees enjoy a collaborative atmosphere while contributing to meaningful projects that have a lasting impact on communities.
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We think this is how you could land Process Analyst in Worthing
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We think you need these skills to ace Process Analyst in Worthing
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Southern Water, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at Southern Water
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
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✨Know their business model
Get familiar with Southern Water’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
