At a Glance
- Tasks: Lead quality assurance for smart metering, ensuring top-notch installations and data integrity.
- Company: Join a forward-thinking organisation focused on environmental impact and customer engagement.
- Benefits: Competitive salary up to £55k, hybrid working, and opportunities for professional growth.
- Other info: Diverse workplace welcoming all backgrounds; commitment to personal and professional development.
- Why this job: Make a real difference in sustainability while enhancing customer experiences through innovative technology.
- Qualifications: Experience in quality assurance, project delivery, and a basic understanding of compliance and data principles.
The predicted salary is between 50000 - 55000 £ per year.
The Metering Assurance Lead is responsible for ensuring the effective delivery of quality assurance across the end‑to‑end smart metering programme, supporting a strategic initiative to reduce water abstraction, minimise environmental and carbon impact, and improve operational efficiency. Through smart metering, the organisation seeks to enhance customer engagement, provide accurate usage insights, and identify leakage, ultimately improving customer experience.
Responsibilities
- Develop, implement, and maintain robust QA processes and standards across all stages of smart meter installation and operation.
- Collaborate with internal teams and external partners, including the Alternative Metering Service (AMS) provider.
- Monitor supplier performance against KPIs, conduct regular audits, and drive continuous improvement for high‑quality installations and reliable data.
- Lead a team responsible for data quality and assurance activities, ensuring data integrity throughout the programme.
- Identify and mitigate risks, support project planning and delivery, and provide clear, accurate reporting to senior stakeholders.
- Embed quality, compliance and data accuracy within the programme to support operational excellence and improved customer outcomes.
- Deliver quality assurance management, including new QA processes, compliance with industry standards and regular audits.
- Monitor AMS partner performance, provide guidance on best practices and facilitate performance reviews.
- Oversee the entire smart meter installation process, identify and mitigate potential issues, and maintain data quality.
- Prepare detailed QA reports, maintain documentation, and provide updates to senior stakeholders.
- Communicate findings and recommendations to stakeholders clearly and concisely.
- Assist in developing project plans, timelines, and resource allocation.
- Identify potential risks and develop mitigation strategies.
- Lead a team of staff managing data quality.
Qualifications
- Understanding of quality assurance and basic audit processes.
- Knowledge of end‑to‑end delivery, including field work and suppliers.
- Understanding of KPIs, SLAs, and performance monitoring.
- Aware of data accuracy and data quality principles.
- Basic understanding of risk, compliance, and controls in regulated environments.
- Full UK driving licence and access to a vehicle.
- Proficient with Microsoft Office suite.
- Project delivery experience with structured governance.
- Knowledge of Water industry regulatory frameworks (desirable).
- People management or leadership qualification (desirable).
Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional Information
Successful candidates will be required to provide evidence of identity, eligibility to work in the UK, a DBS criminal record check, and verification of employment and/or education history for the past three years. Appointment is subject to completion of all pre‑employment checks, including security vetting.
Metering Assurance Lead in Worthing employer: Southern Water
As a Metering Assurance Lead at our Durrington, Worthing location, you will join a forward-thinking organisation committed to environmental sustainability and operational excellence. We foster a collaborative work culture that prioritises employee growth through continuous training and development opportunities, while offering a competitive salary and hybrid working arrangements. Our focus on quality assurance not only enhances customer experience but also empowers our team to make a meaningful impact in the water industry.
StudySmarter Expert Advice🤫
We think this is how you could land Metering Assurance Lead in Worthing
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Southern Water looking for candidates who are engaged and informed.
We think you need these skills to ace Metering Assurance Lead in Worthing
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Southern Water. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Southern Water
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Southern Water’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
