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For Companies At a Glance
- Tasks: Collect and analyse water samples while ensuring compliance with environmental regulations.
- Company: Join Southern Water, a leader in promoting a greener future and tackling climate change.
- Benefits: Enjoy a competitive salary, generous pension, 25 days leave, and discounts at over 800 retailers.
- Why this job: Make a real impact on the environment while developing your career in a supportive team.
- Qualifications: Customer-facing experience and IT skills are a plus; must have a valid driving licence.
- Other info: Flexible working options may be available; engage with us to explore possibilities.
The predicted salary is between 23400 - 31200 £ per year.
Overview
Closing Date 2026-02-15
Job Title: Water Quality Technician
Location: Sussex
Contract Type: Permanent
Hours: 37/week (Monday to Thursday 13:00 to 21:00, Friday 13:00 to 20:30)
Salary: £27,820
Full UK Driving license required – Van supplied.
About The Role
This role involves taking samples from a wide variety of water / wastewater operational sites and customers in accordance with the regulations prescribed by the Drinking Water Inspectorate and the Environment Agency.
You will need to comply with the requirements of the ISO17025 standard and follow the procedures contained within the Manual of Sampling to ensure samples are an accurate representation of the sample point / customer tap.
You will make informed decisions regarding sampling process to ensure issues such as household plumbing does not contribute to Southern Water compliance failures.
You will need to maintain an overview of the operational sites you visit, assessing factors such as security, overall effectiveness of operation and any defects likely to lead to compliance or H&S issues.
What You Will Be Responsible For
- Undertake water, wastewater and sludge sampling in accordance with the sampling schedule and with great care and attention to detail; working independently to follow procedures competently.
- Undertake customer sampling and complaint handling
- Carry out on site analytical testing and associated quality checking to ISO17025, DWTS and MCERTS standards
- Undertake emergency sampling during incidents and advise on water and wastewater quality issues
- Registration of samples onto laboratory data system
- Administration associated with sampling and monitoring
- Reporting safety hazards
- Scientific equipment management and fault diagnosis
- Assess operational sites for general condition of operation / defects / issues
What You’ll Bring To The Role
As this role is customer facing, you will have the ability to deal with customers in an empathetic and positive manner. Some experience working in a customer or public facing role would be beneficial.
You must have the ability to organise yourself and use IT systems confidently.
You must be able to drive and have access to a reliable vehicle.
You will live in the Sussex area.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
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Water Quality Technician employer: Southern Water
Contact Detail:
Southern Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Technician
✨Tip Number 1
Familiarise yourself with the ISO17025 standard and the Manual of Sampling. Understanding these regulations will not only help you in the role but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Highlight any previous experience in customer-facing roles. Since this position involves interacting with customers, showcasing your ability to handle complaints and communicate effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage your time effectively. This role requires independent work and attention to detail, so be ready to provide examples of how you've successfully organised tasks in the past.
✨Tip Number 4
Research Southern Water's commitment to sustainability and environmental impact. Being knowledgeable about the company's goals and values will show your genuine interest in the role and align you with their mission during the interview.
We think you need these skills to ace Water Quality Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Water Quality Technician position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in water sampling, customer service, and compliance with standards like ISO17025. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for environmental work and your understanding of the company's mission. Mention how your background makes you a suitable candidate for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Southern Water
✨Know Your Regulations
Familiarise yourself with the regulations set by the Drinking Water Inspectorate and the Environment Agency. Understanding ISO17025 standards will also be crucial, as it shows your commitment to quality and compliance.
✨Demonstrate Customer Service Skills
Since this role is customer-facing, prepare examples of how you've handled customer interactions in the past. Show that you can empathise and communicate effectively, especially when dealing with complaints.
✨Showcase Your Technical Skills
Be ready to discuss your experience with scientific equipment and any analytical testing you've performed. Highlight your ability to manage and diagnose faults with equipment, as this is a key part of the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as emergency sampling or assessing operational sites. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
