Technical Lead (Operator)

Technical Lead (Operator)

Full-Time 40000 - 45000 £ / year (est.) No working from home possible
Southern Water

At a Glance

  • Tasks: Lead training for water process operators and enhance their learning experience.
  • Company: Join Southern Water, a leader in sustainable water management.
  • Benefits: Up to £45,000 salary, hybrid working, and a supportive team environment.
  • Other info: Diverse workplace committed to continuous improvement and personal development.
  • Why this job: Make a real difference by shaping the future of water treatment training.
  • Qualifications: Experience in water treatment and strong communication skills required.

The predicted salary is between 40000 - 45000 £ per year.

Location: This role covers Hampshire and the Isle of Wight; we can be flexible with base location within our region. Travel to site will be required, and we offer hybrid working for desk-based duties.

Contract Type: Permanent

Hours: 37 hours per week, Monday - Friday

Salary: Up to £45,000 depending on skills and experience

About The Role

As a Technical Lead, you will play a pivotal role in shaping and delivering a high-quality, blended learning experience that combines robust theoretical knowledge with practical, hands‑on training for our water process operators. You’ll bring significant knowledge of water treatment processes, or a strong background in water treatment operations, and a talent for translating complex processes into clear, accessible learning. You’ll thrive in a fast-paced environment, managing multiple priorities while contributing to the continuous improvement of our training offer.

What You’ll Be Responsible For:

  • Deliver engaging and effective training sessions to new and existing operators
  • Develop and maintain training materials and assessments aligned with regulatory and operational standards
  • Facilitate practical, on‑the‑job learning that reinforces theoretical concepts
  • Monitor learner progress and provide constructive, developmental feedback
  • Collaborate with operational teams and subject matter experts to ensure training reflects current practices
  • Drive continuous improvement by identifying opportunities to enhance training delivery and content

What You’ll Bring To The Role:

  • Demonstrable experience in Water Resources and Production and/or a deep understanding of water treatment processes
  • Strong communication skills, both written and verbal, for delivering training and engaging with stakeholders
  • Excellent organisational and time management skills, with the ability to manage multiple projects simultaneously
  • A proactive problem‑solver who can identify learning challenges and implement effective solutions
  • Skilled at building strong relationships with learners, colleagues, and subject matter experts
  • Able to adapt training styles to meet diverse learning needs
  • Passionate about developing others and committed to continuous improvement

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional Information

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

Southern Water

Contact Details:

Southern Water Recruitment Team

We think you need these skills to ace Technical Lead (Operator)

Water Treatment Processes
Training Development
Regulatory Standards Knowledge
Communication Skills
Organisational Skills
Time Management
Problem-Solving Skills