At a Glance
- Tasks: Lead the digital customer experience and shape innovative digital strategies.
- Company: Southern Water, a forward-thinking organisation focused on digital transformation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and gain visibility across the executive level.
- Why this job: Make a significant impact on customer experience in a dynamic, regulated environment.
- Qualifications: Proven experience in digital strategy and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Southern Water seeks a dynamic Head of Customer Digital Products to shape the digital customer journey and drive a digital-first service model. You will own strategy, performance and ROI across digital channels in a complex, regulated environment. This senior role offers visibility across the executive team and demands building a modern, analytics-driven digital ecosystem while partnering with operations, technology, and product teams.
Head of Digital Customer Experience – Hybrid Role employer: Southern Water
Southern Water is an excellent employer, offering a dynamic work culture that prioritises environmental sustainability and compliance. With a focus on employee growth, the company provides opportunities for professional development in the utilities sector, all while enjoying the flexibility of a hybrid working model. Join us in making a meaningful impact on water management and environmental protection in a supportive and innovative environment.
