Southern Water is seeking multiple Operational Customer Service Associates to join our 24/7 Operations Control Centre in Durrington. You will monitor and manage customer communications around the clock, responding to live inquiries and issuing clear updates during operational events.
This office-based role supports incident response, customer insight, and timely information delivery to maintain trust and service quality.
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24/7 Incident Communications Specialist in Durrington employer: Southern Water
Southern Water is an excellent employer, offering a dynamic work culture that values innovation and collaboration in the heart of Falmer, Brighton. With a strong commitment to employee development, you will have access to ongoing training and growth opportunities while working on impactful infrastructure projects that contribute to the community. The hybrid working model promotes a healthy work-life balance, making it a rewarding place for professionals seeking meaningful employment.
