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- Tasks: Regulate trade effluent discharges and ensure compliance with environmental standards.
- Company: Join Southern Water, a leader in transforming the water industry.
- Benefits: Up to £50,000 salary, hybrid work, and opportunities for professional growth.
- Why this job: Make a real impact on the environment while working with diverse businesses.
- Qualifications: Degree in science or engineering, strong communication, and analytical skills.
- Other info: Dynamic role with a focus on sustainability and community engagement.
The predicted salary is between 42000 - 58000 £ per year.
Location: Canterbury, Kent – Hybrid (4 office/site days and remaining work from home). Driving licence essential due to site visit requirement.
Contract Type: Permanent
Salary: Up to £50,000 per annum plus business needs car
Overview
We are currently recruiting for a Trade Effluent Regulatory Officer (internally known as Trade Effluent Inspector) to take the lead in regulating and monitoring trade effluent discharges across South Kent, protecting the environment, our assets, our people, and the communities we serve. As the dedicated point of contact for your area, you’ll build strong relationships with a wide range of traders from micro-breweries to manufacturing giants producing household names, ensuring they meet consent requirements and understand their responsibilities under the Water Industry Act 1991.
You’ll set up and maintain consent documentation, support accurate billing, provide exceptional service to internal and external stakeholders, and support the investigation of pollution incidents. This role is perfect for someone naturally curious, scientifically minded, confident in investigation, and comfortable balancing technical analysis with customer engagement representing Southern Water as the technical expert for your region.
What You Will Be Responsible For
- Assess and process trade effluent consent applications in line with the Water Industry Act 1991 and retail market codes.
- Monitor, review, and maintain consents and discharges, ensuring compliance through structured consent review programmes.
- Plan and carry out discharge monitoring, including sampling, results analysis, customer communication, while embodying Southern Water's Work with Care health & safety value.
- Manage trade effluent billing by maintaining accurate mass balances, understanding industrial processes, handling account setups, and resolving customer enquiries.
- Identify risks, un-consented discharges, and growth impacts; and support continuous improvement of trade effluent processes and policies.
Additional Requirements Specific To The Role
This role supports the out of hours rota for Pollution Incidents.
Essential
What you’ll bring to the role:
- Knowledge of sampling and laboratory analytical techniques and the limitations of each technique.
- Excellent communication and negotiation skills with proven organisational and self-management abilities.
- Ability to prioritise, be flexible and accomplish tasks in a challenging environment; think on their feet.
- Numeracy and IT skills, data processing ability, with an analytical background.
- Ability to assess short- and long-term risk to company performance, human health and SWS infrastructure.
- Ability to understand the best value in different scenarios (short and long term) with excellent decision-making abilities using limited information.
- Degree qualified in a relevant profession (science or engineering) or equivalent experience.
Desirable
Knowledge and understanding of municipal and commercial wastewater processes and legislation relating to the waste and sewerage industry.
Experience in constructing complex mass balance calculations relating to the production of industrial effluents from commercial facilities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
“Your potential matters more than a perfect checklist. If this role excites you and you believe you can make an impact, we want to hear from you! Skills can be learned—passion, drive, and fresh perspectives are what truly set candidates apart. Don’t hesitate—take the leap and apply!”
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Trade Effluent Regulatory Officer in Canterbury employer: Southern Water
Contact Detail:
Southern Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Effluent Regulatory Officer in Canterbury
✨Tip Number 1
Get to know the company! Research Southern Water and understand their values, especially their commitment to sustainability and community. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to trade effluent regulations and environmental protection. Think about how your skills align with the job description and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Trade Effluent Regulatory Officer position.
We think you need these skills to ace Trade Effluent Regulatory Officer in Canterbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Effluent Regulatory Officer role. Highlight your relevant experience and skills that align with the job description, especially your knowledge of the Water Industry Act 1991 and any analytical techniques you've used.
Showcase Your Communication Skills: Since this role involves building relationships with various stakeholders, emphasise your communication and negotiation skills. Share examples of how you've successfully engaged with customers or colleagues in the past to demonstrate your ability to represent Southern Water effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. Remember, we want to quickly understand why you’re the right fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Southern Water.
How to prepare for a job interview at Southern Water
✨Know Your Regulations
Familiarise yourself with the Water Industry Act 1991 and any relevant legislation. Being able to discuss specific regulations and how they apply to trade effluent will show your expertise and readiness for the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with sampling and laboratory techniques. Bring examples of how you've used data analysis in past roles, especially in relation to environmental compliance or risk assessment.
✨Demonstrate Communication Prowess
Since this role involves liaising with a variety of stakeholders, practice articulating complex technical information in a clear and engaging manner. Think of scenarios where you successfully communicated with clients or colleagues to resolve issues.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world situations. Prepare examples where you had to think on your feet, prioritise tasks, or manage conflicting demands, particularly in challenging environments.
