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- Tasks: Review and validate work orders to ensure operational efficiency and customer satisfaction.
- Company: Join a leading water utility company with a focus on governance and sustainability.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible office location within Southern Water regions with great career advancement potential.
- Why this job: Make a real impact in the water industry while developing your skills in governance.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 28000 - 36000 £ per year.
Overview
Closing Date 22/09/2025
Job Title: Audit & Governance Assistant
Location: Hampshire, Sussex or Kent (office base location can be flexible within Southern Water regions) – Hybrid, minimum 1x office day per week.
Perm/FTC: Permanent
Hours: 37
Salary: Up to £32,000 per annum
A key role within our Water Network & Customer team, we are recruiting for an Audit and Governance Assistant (internally known as Work Gatekeeper). This role is responsible for reviewing, validating and governing work orders raised by our Network Inspectors to ensure correctly scoped jobs progress to contractors. You will help maintain operational efficiency, enforce governance standards, budget discipline and customer satisfaction throughout the process. You will be supporting works within our Hampshire area, however we are flexible with your base location.
Interested? Why not apply?
Responsibilities
- Review, validate and govern work orders raised by Network Inspectors, ensuring correct job categorisation, priority, and accuracy of information.
- Challenge and clarify work orders where necessary, liaising with Inspectors to ensure justification and evidence are sufficient.
- Apply governance frameworks and decision making criteria to determine whether jobs should proceed to our contractors, be amended, or closed.
- Prevent unnecessary spend by identifying and rejecting incorrectly scoped or unjustified work orders.
- Maintain accurate governance records of decisions made and reasons for rejection or amendment of work orders.
- Contribute to continuous improvement by feeding back insights and suggesting process enhancements.
- Ad hoc general admin duties.
Qualifications & Skills
- Excellent attention to detail and ability to spot inconsistencies or errors.
- Confident communicator, able to challenge constructively and professionally.
- Analytical mindset with the ability to interpret data and trends.
- Ability to work independently and manage workload effectively.
- Proficient in Microsoft Office.
Desirable
- Understanding of water network operations and maintenance activities.
- Experience with Southern Water IT systems.
- Some experience with Excel.
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Audit & Governance Assistant employer: Southern Water
Contact Detail:
Southern Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audit & Governance Assistant
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those working at Southern Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common questions for roles like Audit & Governance Assistant. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've tackled data interpretation or problem-solving in past roles. This will help you stand out as someone who can handle the responsibilities of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Audit & Governance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Audit & Governance Assistant role. Highlight your attention to detail and any relevant experience you have with governance frameworks or data analysis. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your communication skills and ability to challenge constructively, as these are key for us.
Showcase Your Analytical Skills: Since this role involves reviewing and validating work orders, make sure to highlight any experience you have with data interpretation or analytical tasks. We love candidates who can demonstrate their analytical mindset through examples from previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Southern Water
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Audit & Governance Assistant. Familiarise yourself with the key tasks like reviewing work orders and applying governance frameworks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Communication Skills
As a confident communicator, you'll need to challenge and clarify work orders effectively. Practice articulating your thoughts clearly and professionally. Consider role-playing with a friend to simulate potential interview scenarios where you might need to demonstrate your communication skills.
✨Show Off Your Analytical Mindset
Prepare to discuss how you've used your analytical skills in past roles. Think of specific examples where you've interpreted data or identified inconsistencies. This will demonstrate your ability to handle the analytical aspects of the job and show that you can contribute to continuous improvement.
✨Familiarise Yourself with Relevant Tools
Since proficiency in Microsoft Office is essential, especially Excel, brush up on your skills before the interview. If you have experience with Southern Water IT systems, be ready to discuss it. Showing that you're tech-savvy will give you an edge and reassure them that you can hit the ground running.