At a Glance
- Tasks: Inspect water networks and ensure a continuous supply of clean water for customers.
- Company: Join Southern Water, a leader in transforming the UK's water industry.
- Benefits: Enjoy a competitive salary, generous holiday, and health benefits.
- Other info: Great career progression opportunities and a commitment to diversity.
- Why this job: Make a real impact by safeguarding water quality and customer satisfaction.
- Qualifications: Must have a valid UK driving licence and be comfortable working outdoors.
The predicted salary is between 31050 - 31050 £ per year.
Location: Hampshire - you will also need to be willing to travel across the county and have a current full driving licence.
Contract Type: Permanent
Hours: 37 hours (Mon - Thurs 8:30 am - 16:30 pm, Fri 8:30 am - 16:00 pm)
Salary: £31,050 per annum plus standby and overtime opportunities. Standby rota participation can increase earnings significantly.
Benefits:
- Business van, Tools and fuel card
About the role
Join our customer‐facing frontline operations team to help ensure our customers receive a continuous supply of clean, fresh water. As a Water Network Inspector, you play a vital role in safeguarding service quality, resolving customer incidents, and protecting water quality across the distribution network. Every day is different — you will work outdoors in all weather, respond to customer issues, carry out inspections, plan shutdowns, and take ownership of incident resolution. This role is crucial in keeping water flowing, maintaining customer satisfaction, and supporting operational excellence.
What you will be responsible for:
- Providing a courteous and efficient service to all customers, from domestic households to large industrial sites.
- Planning, organising, and executing shutdowns to the distribution system, minimising disruption and maintaining supply wherever possible.
- Ensuring procedures for protecting water quality during mains repair work are always followed.
- Acting as the first point of contact during emergencies, determining an appropriate course of action and escalating as required.
- Carrying out inspections and, where possible, resolving customer-related incidents directly.
- Identifying when issues need referral to service partners or internal specialists for further action.
Additional Requirements
- Potential to join a 1 in 5 days standby rota.
What you’ll bring to the role:
Essential
- A valid UK manual driving licence (MUST have).
- Comfortable working outdoors in all weather conditions.
- Able to work effectively and efficiently on your own.
- Keen to learn and operate complex processes with high-quality controls.
Desirable
- Interest or experience in water networks or utilities.
- Interest in developing skills in mechanical or electrical fields (supported through training and apprenticeships).
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box.
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.
Our Benefits
- Company and performance-related bonus
- Generous pension
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Two paid community volunteering days a year
- 28 days annual holiday
- Occupational health service
- Retail discount app
- We offer competitive maternity leave, and flexible return to work options
Everybody Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know.
Water Network Inspector employer: Southern Water group
Southern Water is an exceptional employer, offering a dynamic work environment where employees can thrive while making a meaningful impact on the community. With a strong commitment to employee development, generous benefits including a competitive salary, performance-related bonuses, and opportunities for career progression, Southern Water fosters a culture of inclusivity and innovation in the beautiful Hampshire region. Join us to be part of a team dedicated to transforming water services and ensuring customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Water Network Inspector
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We think you need these skills to ace Water Network Inspector
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Southern Water group.
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How to prepare for a job interview at Southern Water group
✨Brush Up on Environmental Regulations
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Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
