At a Glance
- Tasks: Investigate water network connections and ensure compliance through audits and reporting.
- Company: Join Southern Water, a leader in transforming the UK's water industry.
- Benefits: Up to £35,000 salary, bonuses, generous pension, and life assurance.
- Other info: Hybrid working with opportunities for growth and development.
- Why this job: Make a real impact on water safety and sustainability while developing your skills.
- Qualifications: Experience in compliance investigations and strong analytical skills required.
The predicted salary is between 35000 - 35000 £ per year.
Location: Otterbourne, Hampshire - Field‐based role. Full UK driving licence essential. Hybrid working: 4 days field‐based, remaining time working from home.
Contract Type: Fixed Term Contract - Ending July 2027
Hours: 38 hours per week
Salary: Up to £35,000 per annum (with opportunity to earn additional payments through standby rota participation)
About the role
You will join a specialist team responsible for protecting the integrity of Southern Water’s network. The team investigates water network connections and delivers the Internal Audit Programme across our operational areas. This role focuses on identifying unauthorised or non‐compliant connections, including standpipe use, and completing statutory and operational audits. You will work closely with operational teams and contractors to improve compliance, safety, and performance across the network.
What you will be responsible for:
- Investigating suspected unauthorised or non‐compliant connections to the water network, including standpipe use.
- Delivering planned and reactive audits, including health and safety, water hygiene, and compliance audits.
- Producing clear, evidence‐based reports that identify root causes, risks, and corrective actions.
- Applying sound investigative judgement when reviewing complex or sensitive cases.
- Supporting performance improvement through coaching, mentoring, and professional challenge.
Additional requirements specific to the role:
- Coach and support teams and contractors to resolve findings and strengthen compliance.
- Identify trends, risks, and recurring issues to drive continuous improvement.
- Maintain accurate, auditable records in line with governance and safety standards.
What you’ll bring to the role:
Essential
- Experience in regulatory, compliance, or operational investigations, ideally within utilities or infrastructure.
- Strong understanding of water network operations, including illegal connections and standpipe use.
- Strong analytical skills, with the ability to assess evidence and interpret complex information.
- Full UK driving licence and willingness to travel across operational areas.
Desirable
- Confident communication and influencing skills, including coaching operational teams and contractors.
- Experience producing clear, structured reports for operational and governance audiences.
- Knowledge of relevant legislation, industry standards, and audit frameworks relating to water quality, safety, and compliance.
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025–30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in how water services are managed.
We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply—even if your experience doesn’t perfectly match every requirement. We’ll support your growth and development.
If this role isn’t quite right but you’d like to hear about future opportunities, you can register here: Introduce Yourself – Southern Water (Workday)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion or any other protected characteristic. If you need reasonable adjustments at any stage of the recruitment process, please let us know.
Additional information
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, a criminal record check (DBS), and verification of employment and/or education history for the past three years. Appointment to this role is subject to satisfactory completion of all pre‐employment checks, including security vetting. Southern Water reserves the right to withdraw an offer if these checks are not successfully completed.
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.
Our Benefits
- Company and performance-related bonus
- Generous pension
- Life assurance
Network Connections Investigator employer: Southern Water group
Southern Water is an exceptional employer, offering a dynamic work environment where you can lead and innovate in the water industry. With a commitment to employee growth, competitive benefits including a generous pension and health plans, and a culture that values diverse perspectives, you'll have the opportunity to make a meaningful impact while enjoying a supportive workplace in Kent. Join us as we transform water services and contribute to a sustainable future.
