At a Glance
- Tasks: Lead and optimise business processes while collaborating with diverse teams.
- Company: Join Southern Water, a leader in transforming the water industry.
- Benefits: Enjoy competitive salary, generous pension, health benefits, and 28 days holiday.
- Other info: Flexible working options and commitment to diversity in the workplace.
- Why this job: Make a real impact on sustainability and innovation in water services.
- Qualifications: Experience in process analysis and strong analytical skills required.
The predicted salary is between 37100 - 45300 £ per year.
Location: Durrington (with travel to Falmer)
Contract: Permanent, Full Time (37 hours)
Hybrid: Minimum 2 days onsite
Mid Level Salary: £37,100 – 45,300
Senior Level Salary: To be discussed at screening stage
Role Overview
We’re growing our Process & Intelligent Automation team and are looking for Process Analysts across mid to senior level. In this role, you’ll lead and support the discovery, analysis, and optimisation of end-to-end business processes across Southern Water. You’ll work closely with stakeholders, operational teams, and the Automation Centre of Excellence to identify improvement opportunities, standardise processes, and enable automation and digital solutions. As you grow in the role, you’ll take on more ownership of complex initiatives helping to shape best practice, influence stakeholders, and support the development of process excellence across the organisation.
Essential Skills & Experience
- Experience in process analysis, business analysis, or continuous improvement
- Strong experience in process mapping and optimisation using BPMN 2.0
- Ability to support or lead process discovery, workshops, and stakeholder engagement
- Strong analytical skills, with the ability to identify inefficiencies, risks, and improvement opportunities
- Experience interpreting process data, KPIs, and operational performance
- Ability to produce clear, structured documentation (process maps, SOPs, artefacts)
- Awareness of automation and digitisation opportunities within processes
- Experience with process mapping tools (ARIS)
Desirable Skills & Experience
- Lean Six Sigma (Yellow / Green / Black Belt)
- BCS or IIBA Business Analysis qualifications
- Experience coaching or supporting junior analysts
- Exposure to automation tools (Power Automate, RPA, Alteryx)
- Understanding of regulated environments and compliance requirements
- Interest in process optimisation, digital transformation, and automation
Interview Process
There are 4 positions available so we will be hosting an assessment day for this role on the 23rd of July.
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.
Our Benefits
- Company and performance-related bonus
- Generous pension
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Two paid community volunteering days a year
- 28 days annual holiday
- Occupational health service
- Retail discount app
- We offer competitive maternity leave, and flexible return to work options
Everybody Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know.
Need flexibility in your work?
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
Process Analyst in Durrington employer: Southern Water group
Southern Water is an exceptional employer, offering a dynamic work culture that prioritises innovation and diversity. With a strong commitment to employee growth through training and development opportunities, as well as a generous benefits package including performance bonuses and flexible working options, Southern Water provides a supportive environment for Process Analysts to thrive in their careers while contributing to the transformation of the water industry in Worthing and Falmer.
