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- Tasks: Manage and optimise MEICA service contracts for Southern Water.
- Company: Join Southern Water, a leader in transforming the UK's water industry.
- Benefits: Enjoy a competitive salary, generous pension, and health benefits.
- Other info: Great career progression and training opportunities await you!
- Why this job: Make a real impact on sustainability and service excellence in water management.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 40000 - 45000 £ per year.
Location: Sussex, Kent or Hampshire - You can be based in one of our offices within the South East region - Hybrid - depending on operational needs.
Contract Type: Permanent
Hours: 38 hours per week
Salary: Up to £45,000 depending on experience.
About the role
To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required.
What you will be responsible for:
- Act as the single interface between Southern Water and operational contractors.
- Manage and be accountable for MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) contractor performance.
- Coordinate, schedule, and plan planned/reactive maintenance for cost-efficient and compliant delivery.
- Collaborate with Operational and Field Performance Managers to address evolving business needs, legislation, and strategy changes.
- Work with Commercial/Category Managers and external account managers to drive continuous improvement.
- Translate new requirements and improvement strategies into contract changes or new contracts.
- Ensure accurate management information and reporting for operational contracts.
- Maintain full Health & Safety compliance across all contract activities.
- Manage and monitor planned contracted OPEX spend.
- Oversee workflow with contract planner, ensuring governance compliance.
- Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors.
What you’ll bring to the role:
Essential
- Full UK driving licence
- Strong communication and people skills
- Attention to detail and stakeholder awareness
Desirable
- A broad technical/operational knowledge together with contract management expertise is desirable.
- Experience in water industry.
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Our Benefits
- Company and performance-related bonus
- Generous pension with up to 11% company contribution
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Two paid community volunteering days a year
- 25 days annual holiday
- Occupational health service
- Retail discount app
- We offer competitive maternity leave, and flexible return to work options
Contract Performance Lead in Durrington employer: Southern Water group
Contact Detail:
Southern Water group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Lead in Durrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Southern Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Southern Water’s recent projects and initiatives. Show us you’re genuinely interested in what we do and how you can contribute to our mission.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you unique!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you!
We think you need these skills to ace Contract Performance Lead in Durrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Performance Lead role. Highlight your relevant experience in managing contracts and performance, especially in the MEICA sector. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your people skills in your application. Share examples of how you've effectively collaborated with stakeholders or managed teams in the past. We love a good story!
Be Detail-Oriented: Attention to detail is crucial for this position. When filling out your application, double-check for any typos or errors. A polished application shows us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Southern Water group
✨Know Your MEICA Basics
Make sure you brush up on your knowledge of Mechanical, Electrical, Instrumentation, Control, and Automation (MEICA) systems. Understanding the technical aspects will help you speak confidently about how you can manage contractor performance and ensure compliance with operational needs.
✨Showcase Your Communication Skills
As a Contract Performance Lead, strong communication is key. Prepare examples of how you've effectively collaborated with stakeholders in the past. Think about times when you’ve had to translate complex information into actionable strategies for different audiences.
✨Demonstrate Attention to Detail
Highlight your ability to manage detailed reports and performance metrics. Bring examples of how your attention to detail has led to successful project outcomes or improvements in service delivery. This will show that you can maintain the high standards expected at Southern Water.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to contract management and performance improvement. Think through potential challenges you might face in this role and prepare structured responses that demonstrate your problem-solving skills and strategic thinking.