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- Tasks: Inspect water networks, resolve customer issues, and ensure clean water supply.
- Company: Join Southern Water, a leader in transforming the UK's water industry.
- Benefits: Enjoy a competitive salary, generous pension, and health benefits.
- Other info: Great career progression and training opportunities await you!
- Why this job: Make a real impact on your community while working outdoors.
- Qualifications: Must have a valid UK driving licence and be comfortable in all weather.
The predicted salary is between 30000 - 30000 ÂŁ per year.
Location: Broadfields, Isle of Wight - you will also need to be willing to travel across multiple sites across the island and have a current full driving licence.
Contract Type: Permanent
Hours: 37 hours (Mon - Thurs 8:30 am - 16:30 pm, Fri 8:30 am - 16:00 pm)
Salary: ÂŁ30,000 per annum with overtime opportunities.
Benefits:
- Business van and fuel card
- Up to 11% company pension contribution
About the role
Join our customerâfacing frontline operations team to help ensure our customers receive a continuous supply of clean, fresh water. As a Water Network Inspector, you play a vital role in safeguarding service quality, resolving customer incidents, and protecting water quality across the distribution network. Every day is different â you will work outdoors in all weather, respond to customer issues, carry out inspections, plan shutdowns, and take ownership of incident resolution. This role is crucial in keeping water flowing, maintaining customer satisfaction, and supporting operational excellence.
What you will be responsible for:
- Providing a courteous and efficient service to all customers, from domestic households to large industrial sites.
- Planning, organising, and executing shutdowns to the distribution system, minimising disruption and maintaining supply wherever possible.
- Ensuring procedures for protecting water quality during mains repair work are always followed.
- Acting as the first point of contact during emergencies, determining an appropriate course of action and escalating as required.
- Carrying out inspections and, where possible, resolving customer-related incidents directly.
- Identifying when issues need referral to service partners or internal specialists for further action.
What youâll bring to the role:
Essential
- A valid UK manual driving licence (MUST have).
- Comfortable working outdoors in all weather conditions.
- Able to work effectively and efficiently on your own.
- Keen to learn and operate complex processes with high-quality controls.
Desirable
- Interest or experience in water networks or utilities.
- Interest in developing skills in mechanical or electrical fields (supported through training and apprenticeships).
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britainâs water industry, investing significantly to enhance resilience, sustainability, and service excellence. With ÂŁ7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
At Southern Water, we believe diverse perspectives drive innovation. If youâre passionate about making a positive impact and think you can bring value to our team, weâd love to hear from youâeven if you donât tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Waterâs security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.
Our Benefits
- Company and performance-related bonus
- Generous pension with up to 11% company contribution
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Two paid community volunteering days a year
- 25 days annual holiday
- Occupational health service
- Retail discount app
- We offer competitive maternity leave, and flexible return to work options
Day Water Network Inspector in Cowes employer: Southern Water group
Contact Detail:
Southern Water group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Day Water Network Inspector in Cowes
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Water. Understand their values, recent projects, and how theyâre transforming the water industry. This will help you tailor your answers and show that youâre genuinely interested.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Water Network Inspector. Remember, confidence is key!
â¨Tip Number 3
Show off your problem-solving skills! In this role, youâll be dealing with customer incidents and emergencies. Be ready to share examples from your past experiences where youâve successfully resolved issues or improved processes.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itâs a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Day Water Network Inspector in Cowes
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Day Water Network Inspector role. Highlight your relevant experience, especially any work outdoors or in customer service, to show us youâre the right fit!
Show Your Passion: Let us know why youâre excited about working with Southern Water. Share your enthusiasm for water quality and customer service in your application to help us see your genuine interest in the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the Day Water Network Inspector position.
How to prepare for a job interview at Southern Water group
â¨Know Your Stuff
Make sure you understand the role of a Water Network Inspector inside out. Familiarise yourself with the responsibilities, like planning shutdowns and ensuring water quality. Brush up on any relevant technical knowledge about water networks or utilities, as this will show your genuine interest in the position.
â¨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be ready to discuss your experience in providing excellent service. Think of examples where you've resolved issues or handled difficult situations. This will demonstrate your ability to maintain customer satisfaction, which is key for this job.
â¨Prepare for Outdoor Work Questions
As you'll be working outdoors in all weather, be prepared to talk about your comfort level with this. Share any past experiences that highlight your adaptability and willingness to work in various conditions. This will reassure them that you're ready for the challenges of the role.
â¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.