At a Glance
- Tasks: Manage and optimise MEICA service contracts for Southern Water.
- Company: Join Southern Water, a leader in transforming the UK's water industry.
- Benefits: Up to £45,000 salary, generous pension, health benefits, and 25 days holiday.
- Other info: Diverse workplace with excellent training and progression opportunities.
- Why this job: Make a real impact on water services while advancing your career.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 40000 - 45000 € per year.
Location: Sussex, Kent or Hampshire - You can be based in one of our offices within the South East region - Hybrid - depending on operational needs.
Contract Type: Permanent
Hours: 38 hours per week
Salary: Up to £45,000 depending on experience.
About the role
To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required.
What you will be responsible for:
- Act as the single interface between Southern Water and operational contractors.
- Manage and be accountable for MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) contractor performance.
- Coordinate, schedule, and plan planned/reactive maintenance for cost-efficient and compliant delivery.
- Collaborate with Operational and Field Performance Managers to address evolving business needs, legislation, and strategy changes.
- Work with Commercial/Category Managers and external account managers to drive continuous improvement.
- Translate new requirements and improvement strategies into contract changes or new contracts.
- Ensure accurate management information and reporting for operational contracts.
- Maintain full Health & Safety compliance across all contract activities.
- Manage and monitor planned contracted OPEX spend.
- Oversee workflow with contract planner, ensuring governance compliance.
- Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors.
What you’ll bring to the role:
Essential
- Full UK driving licence
- Strong communication and people skills
- Attention to detail and stakeholder awareness
Desirable
- A broad technical/operational knowledge together with contract management expertise is desirable.
- Experience in water industry.
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself.
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre‐employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.
Our Benefits
- Company and performance-related bonus
- Generous pension with up to 11% company contribution
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Two paid community volunteering days a year
- 25 days annual holiday
- Occupational health service
- Retail discount app
- We offer competitive maternity leave, and flexible return to work options
Contract Performance Lead employer: Southern Water group
Southern Water is an exceptional employer, offering a dynamic work environment in the South East, where you can contribute to transforming Britain's water industry. With a strong commitment to employee growth through training and career progression, alongside generous benefits such as a competitive pension scheme and community volunteering days, Southern Water fosters a culture of innovation and inclusivity. Join us to make a meaningful impact while enjoying a supportive workplace that values diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Performance Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Southern Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of transforming the water industry.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise—make it your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team at Southern Water. Don’t miss out!
We think you need these skills to ace Contract Performance Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Performance Lead role. Highlight your relevant experience in managing contracts and performance, especially in the MEICA sector. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t forget to demonstrate your people skills in your application. Use examples that show how you've effectively collaborated with stakeholders or managed teams in the past. We love a good story!
Be Detail-Oriented:Attention to detail is crucial, so make sure your application is free from typos and errors. Double-check your documents before submitting them. A polished application reflects your commitment to quality, which is something we value at StudySmarter.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our company there. Don’t miss out!
How to prepare for a job interview at Southern Water group
✨Know Your MEICA Basics
Make sure you brush up on your knowledge of Mechanical, Electrical, Instrumentation, Control, and Automation (MEICA) systems. Understanding the technical aspects will help you speak confidently about how you can manage contractor performance and ensure compliance with operational needs.
✨Showcase Your Communication Skills
As a Contract Performance Lead, you'll be the main point of contact between Southern Water and contractors. Prepare examples of how you've effectively communicated with stakeholders in the past, especially in challenging situations. This will demonstrate your strong people skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a delay in planned maintenance or addressing a contractor's performance issue. Think through your strategies and be ready to discuss how you would implement improvement programmes.
✨Highlight Your Attention to Detail
In this role, attention to detail is crucial for ensuring compliance and accurate reporting. Be prepared to share examples from your previous work where your meticulous nature led to successful outcomes, particularly in contract management or operational settings.
