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- Tasks: Support vulnerable residents in developing independence and life skills across multiple locations.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy flexible working, healthcare plans, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
- Why this job: Make a real impact in people's lives while gaining valuable experience in the care sector.
- Qualifications: GCSEs in Maths and English, empathy, and a willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
Fixed term contract for 1 year.
Isle of Wight - Newport, Sandown, Shanklin, Ryde. We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing. In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.
This is a 1-year fixed term position based out of our different schemes based around the Island in Newport, Sandown, Shanklin, Ryde. Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the On-call rota. This role requires you hold a full UK drivers licence.
What you'll be doing:
- Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan.
- Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion.
- Summon professional assistance in the case of an emergency.
- Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes.
- Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes.
- Maintain and develop professional relationships with people who receive a service from us and stakeholders.
- Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
- Signpost and access specialist services, as required to meet identified outcomes.
- Provide assistance with security of the residents home, and provide support with maintaining a safe living environment.
- Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety.
What you'll have:
- A good level of written and verbal communication skills.
- You demonstrate empathy, compassion and patience.
- Able to adapt to working environments.
- A willingness and ability to train towards an NVQ 2 in Care.
- At least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English.
- You will need to be willing to obtain underpinning knowledge required to perform the duties of the role.
Closing date: 20th May 2026 at 23:59pm. Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications.
About us:
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity:
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Support Worker in Woking employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Woking
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Housing. Understand their values and how they support vulnerable residents. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice makes perfect! Think about the key skills mentioned in the job description, like empathy and communication. Prepare examples from your past experiences that showcase these skills, so you can impress them with real-life stories.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart and professional shows you’re serious about the role. Plus, it’ll boost your confidence when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Support Worker role. Use keywords from the job description to show we’re on the same page!
Showcase Your Communication Skills: Since good written and verbal communication is key, include examples in your application that demonstrate how you’ve effectively communicated in past roles. We want to see your empathy and compassion shine through!
Highlight Relevant Experience: If you’ve worked with vulnerable individuals or in a support role before, make it stand out! Share specific instances where you promoted independence or helped someone achieve their goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Southern Housing
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with the principles of housing first and psychologically informed environments, as these will likely come up in conversation.
✨Showcase Your Skills
Prepare examples that demonstrate your empathy, compassion, and patience. Think of specific situations where you've helped others develop their independence or overcome challenges, as this aligns perfectly with what they’re looking for.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various situations, especially emergencies. Practise articulating your thought process clearly, showing that you can summon professional assistance when needed and maintain a safe living environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the support services provided. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.