At a Glance
- Tasks: Provide essential admin support in Health, Safety & Training for a dynamic repairs team.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy a competitive salary, healthcare cash plan, and flexible working options.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact on community safety while developing your skills in a supportive environment.
- Qualifications: Strong admin skills and a passion for compliance and safety are essential.
The predicted salary is between 30000 - 40000 € per year.
The role
Do you have a proven track record with digital administration, with a passion for Compliance, Health, Safety and Training? Then this could be the perfect job for you! We're looking for an exceptional Team Assistant to make a difference in our challenging, fast-paced repairs & maintenance department. The role will support our entire department nationally but be based out of our brand-new East Sussex depot in Hastings, TN35.
You will become an essential member of the Direct Services department, providing comprehensive, efficient, and proactive administrative support specifically targeting Fire Risk, but assisting our Health, Safety & Training Operations Manager in all aspects of their workload. You will work as part of a tight-knit team, supporting Managers, Technicians, other Operational support staff, and various colleagues around the organisation. You will successfully deliver works to a high quality, as detailed within digitised orders, fulfilling our first-time fix, ensuring safety compliance, appointment objectives, and resident satisfaction criteria, with efficient and productive working practices and value for money in mind always.
Additionally, you will ensure all internal communications and support is provided to a high level to promote action fulfilment and take a proactive approach to maintaining department compliance.
Please note, this role is being offered on a 12-Month Fixed Term Contract/Secondment. This is a fully office-based role; regular hybrid working will not be considered on this occasion.
Essential:
- An administrative background, with a proven history of working in a challenging, fast-paced, office environment.
- Ability to work alone at times and able to manage time and workload accordingly.
- An excellent level of numeracy and literacy is key, along with the computer skills sufficient to learn and operate our in-house systems and technology.
- Competent in the use of digital systems to keep detailed and auditable records, whilst raising jobs, making queries and updating notes.
- Able to demonstrate our HEART behaviours and culture.
- Confidence to challenge colleagues, sometimes in a more senior position.
- A positive approach towards collaborative one-team working is essential, with Customer Satisfaction as a priority.
Beneficial:
- Good knowledge of Health and Safety in the workplace, and any other relevant legislation and/or regulatory requirements pertaining to Fire Safety and Repairs.
- Able to occasionally travel to other regions within the business.
- Previous experience of working within a Social Housing or similar customer-focused environment would also be useful.
- Previous experience of web-based CRMs and Scheduling Platforms, plus Housing Enterprise, Proactis, and Asbestos Portals would be an advantage, but by no means a necessity; the ability to learn is more important.
We envisage the successful applicant working 35 hours per week, between 09:00 - 16:30, Monday through Friday. There is room for some negotiation for the right candidate, and we would consider job shares / part-time working, where we can successfully fill all 35 hours.
In your supporting statement, please address how you meet the above criteria and that of the Job Profile providing examples.
Please note, we reserve the right to interview and close the advert early, so it is important that you submit your application as soon as possible detailing as much information about you and your prior experience as you can; applications are shortlisted via a numbered scoring system, submitting just a CV will not score you the desired amount alone to progress to interview.
Advert closing date: Sunday, 7th June 2026. With interviews: Friday, 19th June 2026.
Interested?
If you are passionate about your work and share our ambitions, we look forward to hearing from you.
If you would like further information, feel free to call:
- Graeme Hodges, Head of Direct Services East Sussex & Kent. M: 07725 736 020
- Jake Towse, Health, Safety & Training Support Operations Manager. M: 07971 834 555
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Team Assistant - Health, Safety & Training Support employer: Southern Housing
Southern Housing is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where collaboration and customer satisfaction are at the forefront. Based in Hastings, East Sussex, this role provides a unique opportunity to contribute to meaningful work in the housing sector, with benefits such as a healthcare cash plan, flexible working options, and a commitment to inclusion and diversity. Join us to make a difference every day while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Assistant - Health, Safety & Training Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Housing. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in digital administration and compliance can make a difference in the Health, Safety & Training department.
✨Tip Number 3
Show off your HEART behaviours! During the interview, highlight examples of how you've demonstrated collaboration, customer satisfaction, and a proactive approach in your previous roles. This aligns perfectly with what they're looking for!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Team Assistant - Health, Safety & Training Support
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your administrative background and any relevant experience in fast-paced environments. We want to see how you've tackled challenges before, so don’t hold back on those examples!
Tailor Your Supporting Statement:Your supporting statement is your chance to shine! Make sure you address how you meet the criteria listed in the job description. Use specific examples to demonstrate your skills and experiences that align with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for compliance, health, safety, and training comes through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Southern Housing
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of health and safety regulations, especially those related to fire safety. Familiarise yourself with the company's values and how they align with your own, as this will help you demonstrate your passion for compliance and safety.
✨Show Off Your Admin Skills
Since the role requires strong digital administration skills, be prepared to discuss your experience with various digital systems. Bring examples of how you've successfully managed records or improved processes in previous roles, as this will showcase your ability to thrive in a fast-paced environment.
✨Demonstrate Team Spirit
This position is all about collaboration, so think of examples where you've worked effectively within a team. Highlight your positive approach to teamwork and how you've contributed to customer satisfaction in past roles, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role and the company culture. This shows your genuine interest and helps you assess if the company is the right fit for you. Ask about their approach to training and development, as well as how they support their staff in achieving compliance goals.
