At a Glance
- Tasks: Support vulnerable residents in developing independence and daily living skills.
- Company: Join Southern Housing, dedicated to providing housing solutions and support services.
- Benefits: Enjoy a full-time role with opportunities for training and career development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: 5 GCSEs at grade C or above, including Maths and English; empathy and communication skills required.
- Other info: This is a fixed-term contract until May 2026, with potential sleep-in duties.
The predicted salary is between 24000 - 36000 £ per year.
The role
We are looking for a Support Worker to join our Single Homeless Pathways team at Southern Housing!
In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will support daily living, social skills, health, and wellbeing to individuals who are young or have complex needs, helping them develop independent living skills, remain independent, and prevent future homelessness.
This is a full-time position based at various schemes around the Island in Newport, Sandown, Shanklin, and Ryde.
Please note, this is a 24/7 service, and you will be required to undertake sleep-in duties (if applicable) and may be on the on-call rota. A full UK driver’s license is required.
This is a Fixed Term Contract until 31-May-2026.
What you’ll be doing:
- Providing support to residents based on their needs assessment and support plan, following the principles of housing first and psychologically informed environments
- Delivering services that promote independence, rights, choices, dignity, and inclusion
- Practicing within local authority criteria, ensuring support plans are current and reflect residents\’ needs and wishes
- Conducting key working sessions, developing engagement, and creating plans to help residents achieve their goals
- Maintaining professional relationships with residents and stakeholders
- Promoting life and social skills and encouraging resident involvement
- Signposting and facilitating access to specialist services as needed
- Supporting residents with home security and maintaining a safe living environment
- Adhering to health and safety policies, including lone working and infection control
What you\’ll have:
- Strong written and verbal communication skills
- Empathy, compassion, and patience
- Adaptability to different working environments
- Willingness to train towards an NVQ 2 in Care
- At least 5 GCSEs at grade C or above, including Maths and English
- Willingness to pursue NVQ 3 or equivalent
- Ability to acquire necessary underpinning knowledge for the role
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
Closing Date: 2nd September 2025 at 23:59
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Support Worker - Southern Housing employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Southern Housing
✨Tip Number 1
Familiarise yourself with the principles of housing first and psychologically informed environments. Understanding these concepts will help you demonstrate your knowledge during interviews and show that you're aligned with our values at StudySmarter.
✨Tip Number 2
Highlight any previous experience working with vulnerable individuals or in support roles. Be ready to share specific examples of how you've helped others develop their independence, as this will resonate well with our team.
✨Tip Number 3
Prepare to discuss your adaptability in different working environments. Since this role involves various locations and potentially challenging situations, showcasing your flexibility and problem-solving skills will be crucial.
✨Tip Number 4
Make sure to emphasise your communication skills, both written and verbal. Being able to effectively engage with residents and stakeholders is key in this role, so think of ways to illustrate your strengths in this area.
We think you need these skills to ace Support Worker - Southern Housing
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight how your skills and experiences align with the needs of Southern Housing.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in support work or related fields. Mention specific examples where you have demonstrated empathy, communication skills, and the ability to promote independence among vulnerable individuals.
Showcase Your Qualifications: Make sure to include your educational qualifications, especially your GCSEs and any relevant training or certifications. If you are pursuing or have completed an NVQ in Care, mention this prominently as it is a key requirement for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about supporting vulnerable residents. Use this opportunity to convey your understanding of the principles of housing first and psychologically informed environments, and how you can contribute to the team at Southern Housing.
How to prepare for a job interview at Southern Housing
✨Show Your Empathy
As a Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion and understanding in previous roles. This will show that you can connect with vulnerable residents and support them effectively.
✨Know the Role Inside Out
Familiarise yourself with the job description and the principles of housing first and psychologically informed environments. Being able to discuss these concepts during your interview will demonstrate your commitment and understanding of the role.
✨Highlight Your Communication Skills
Strong communication is essential in this role. Prepare to discuss how you've effectively communicated with diverse groups in the past, whether it's through written reports or verbal interactions. This will reassure the interviewers of your ability to maintain professional relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might face as a Support Worker and how you would handle them, showcasing your ability to think on your feet.