Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an ASB Officer to support residents affected by anti-social behaviour.
- Company: Southern Housing is a leading housing provider dedicated to building safe communities.
- Benefits: Enjoy flexible working, generous leave, pension schemes, and discounts with retailers.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in ASB case management and excellent communication skills are essential.
- Other info: This hybrid role requires at least 2 days a week in the office.
The predicted salary is between 28800 - 43200 £ per year.
Kent & Essex Hybrid Working The role Were looking for an ASB Officer to join our leading ASB service in the Housing team here at Southern Housing. This hybrid role is based at one of our Kent based offices (to be agreed with Head of Region)at least 2 days a week. Why Join Us? Southern Housing strives to make a significant impact as an organisation, as were committed to building communities, not just homes. Our vision is to create places where everyone has a safe home theyre proud to live in. Our unique culture sets us apart, emphasising the values that drive our mission and the meaningful impact we have on our residents. This is an exciting time to join Southern Housing and well support you with excellent benefits, including generous annual leave and pension scheme, which are detailed below under whats in it for you. The Role: Reporting to the ASB Manager, youll deliver excellent service to residents affected by ASB. Youll triage new ASB reports, assess situations, and create action plans to investigate, manage risks, and support those affected. Youll manage a varied ASB caseload, investigate incidents, evaluate evidence, and take appropriate action, including legal remedies. Youll also contribute to neighbourhood strategies to tackle ASB . Responsibilities include: Completing risk assessments and dynamically assess situations to tackle ASB and support complainants. Investigating reports of nuisance, harassment, and anti-social behaviour (and occasionally domestic abuse), and determine appropriate actions. Deciding on additional measures for evidence gathering, such as sound recording and CCTV. Maintaining high standards of case management and support teams through supervision. Keeping meticulous records of all actions, discussions, and decisions. What Youll Need: Experience in ASB case management, preferably in social housing. Excellent communication skills across various channels. Teamwork skills to deliver excellent service in a challenging environment. Experience with equality and diversity issues, including Equality Impact Assessments. Professional curiosity to identify residents with support needs. Ability to manage resilience in a challenging environment. In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples. Closing Date: Sunday 15th December 2024 at 23:59 pm Shortlisting Date: From Monday 16th December 2024 Interview Dates:Week commencing 6th January 2024 Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What’s in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach. JBRP1_UKTJ
Southern Housing | Anti-Social Behaviour Officer | sittingbourne employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Southern Housing | Anti-Social Behaviour Officer | sittingbourne
✨Tip Number 1
Familiarize yourself with the specific anti-social behaviour (ASB) issues prevalent in the Kent and Essex areas. Understanding local challenges will help you demonstrate your knowledge during interviews and show that you're proactive about addressing community needs.
✨Tip Number 2
Network with professionals already working in the housing sector, especially those involved in ASB management. Attend local community meetings or workshops to connect with potential colleagues and gain insights into the role and its challenges.
✨Tip Number 3
Prepare to discuss real-life examples of how you've handled ASB cases or similar situations in the past. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the role.
✨Tip Number 4
Research Southern Housing's values and mission. Be ready to articulate how your personal values align with theirs, particularly regarding community building and support for residents. This alignment can set you apart from other candidates.
We think you need these skills to ace Southern Housing | Anti-Social Behaviour Officer | sittingbourne
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Anti-Social Behaviour Officer position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.
Address the Criteria: In your supporting statement, directly address each of the six criteria mentioned in the job description. Use real examples from your experience to demonstrate how you meet these requirements.
Highlight Relevant Experience: Emphasize any previous experience you have in ASB case management or social housing. Be specific about your roles and the impact you had in those positions, as this will show your suitability for the role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southern Housing
✨Showcase Your ASB Experience
Make sure to highlight your previous experience in anti-social behaviour case management. Prepare specific examples that demonstrate your ability to handle complex situations and how you effectively supported residents.
✨Communicate Clearly
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when discussing sensitive topics related to ASB. Be prepared to explain how you would communicate with residents and other stakeholders.
✨Demonstrate Teamwork Skills
Southern Housing values teamwork, so be ready to discuss how you've successfully collaborated with others in challenging environments. Share examples of how you contributed to a team effort to resolve ASB issues or improve community relations.
✨Address Equality and Diversity
Given the importance of equality and diversity in this role, prepare to discuss your understanding of these issues. Provide examples of how you've considered diverse perspectives in your work and how you would approach Equality Impact Assessments.
