At a Glance
- Tasks: Manage maintenance projects and build strong relationships with residents.
- Company: A growing housing organisation in Sittingbourne focused on community engagement.
- Benefits: Flexible working arrangements and a chance to make a difference in the community.
- Why this job: Join a team dedicated to enhancing resident experiences and service quality.
- Qualifications: Experience in resident involvement and strong communication skills.
- Other info: Great opportunity for those passionate about customer service and community impact.
The predicted salary is between 28800 - 43200 Β£ per year.
A growing housing organization in Sittingbourne seeks an organised Resident Liaison Officer to manage maintenance projects and resident relationships. In this role, you will liaise with residents and stakeholders, handle complaints, and ensure high service quality.
Essential skills include experience in resident involvement and excellent communication skills. Flexible working arrangements are available, and a good opportunity for candidates committed to customer service and community engagement.
Resident Liaison & Community Engagement Officer in Sittingbourne employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Resident Liaison & Community Engagement Officer in Sittingbourne
β¨Tip Number 1
Get to know the company! Research their values and community projects. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
β¨Tip Number 2
Practice your communication skills! Since this role is all about liaising with residents and stakeholders, try role-playing scenarios with friends or family to boost your confidence.
β¨Tip Number 3
Network like a pro! Attend local community events or online forums related to housing and community engagement. You never know who might have a lead on the perfect job for you!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Resident Liaison & Community Engagement Officer in Sittingbourne
Some tips for your application π«‘
Show Your Organisational Skills: When writing your application, highlight your organisational skills. We want to see how you manage multiple tasks and keep everything running smoothly, especially when it comes to handling maintenance projects and resident relationships.
Communicate Clearly: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and donβt hesitate to showcase any experience you have in liaising with residents or stakeholders.
Demonstrate Your Commitment to Community Engagement: Weβre looking for candidates who are passionate about community engagement. Share examples of how you've been involved in resident involvement initiatives or any relevant projects that show your dedication to customer service.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply through our website. Itβs the best way for us to receive your details and ensures youβre considered for this exciting opportunity!
How to prepare for a job interview at Southern Housing
β¨Know Your Community
Before the interview, take some time to research the community the housing organisation serves. Understanding local issues and resident needs will show your commitment to community engagement and help you connect with the interviewers.
β¨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with residents or stakeholders in the past. Whether itβs resolving complaints or facilitating discussions, demonstrating your communication prowess will be key in this role.
β¨Highlight Your Organisational Skills
As a Resident Liaison Officer, you'll need to manage multiple projects simultaneously. Be ready to discuss your organisational strategies and how you prioritise tasks to ensure high service quality for residents.
β¨Prepare Questions About Flexibility
Since the role offers flexible working arrangements, think of questions that show your interest in balancing work and community engagement. This will demonstrate your proactive approach and commitment to both the job and the residents.