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For Companies At a Glance
- Tasks: Support residents and lead a team to ensure quality service delivery.
- Company: Southern Housing is dedicated to providing housing solutions and support services.
- Benefits: Enjoy paid travel time, generous holiday allowance, and health benefits.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: NVQ Level 3 or equivalent, First Aid certificate, and strong communication skills required.
- Other info: Permanent, full-time role with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
The role
Southern Housing is seeking a Senior Support Worker to join our Single Homeless Pathway Service across the Isle of Wight.
As a Senior Support Worker, you will assist the Team Leader in leading and working as part of a team to support residents in accordance with our contractual obligations. Flexibility to meet the needs of residents and the wider service is required.
You should be physically capable of moving and handling, and will undergo an enhanced Disclosure & Barring Service and Adult Barred List check. A driving license and access to a vehicle with business insurance (mileage paid) are desirable.
Availability to work evenings and weekends, participate in the on-call rota, and possibly cover sleep-ins is expected to meet service needs.
This is a permanent, full-time position across the Isle of Wight (including Newport, Ryde, Sandown, Shanklin).
What you’ll be doing
- Supporting the Team Leader with staff supervision, appraisals, absence monitoring, and staff development to ensure compliance and professional growth.
- Maintaining awareness of legislative and contractual requirements for quality service delivery.
- Promoting resident involvement, daily activities, and social inclusion within the community.
- Assisting in resident assessments if required.
- Providing support based on individual support plans to promote independence, rights, and choices.
What you’ll need
- Relevant NVQ Level 3 qualification (or equivalent) or studying towards it.
- Basic First Aid certificate.
- Knowledge of health & safety appropriate to the role.
- Awareness of local services.
- Effective listening and communication skills, both written and oral.
- Ability to work independently and remain calm in emergencies.
Benefits of working with us
We offer paid travel time, generous mileage and holiday allowance, paid DBS and training, and a health benefits package. Opportunities for career progression are also available.
- Extra leave purchase options and discount cards.
- Employee referral scheme.
- Cashback on medical treatments.
- Full training provided at no cost.
- Additional pay for sleep-in duties where applicable.
- Discounted rates for cycle schemes, medical plans, life assurance, and insurance products.
Closing Date: 25th August at 23:59
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Senior Support Worker - Southern Housing employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker - Southern Housing
✨Tip Number 1
Familiarise yourself with the specific needs of the residents you’ll be supporting. Research the Single Homeless Pathway Service and understand the challenges faced by individuals experiencing homelessness on the Isle of Wight. This knowledge will help you demonstrate your commitment and suitability during interviews.
✨Tip Number 2
Network with professionals in the field of social care and support work. Attend local community events or workshops related to homelessness and support services. Building connections can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with staff supervision and development, as this is a key part of the role. Think of specific examples where you've successfully led a team or contributed to staff training, as these will showcase your leadership skills.
✨Tip Number 4
Be ready to demonstrate your understanding of health and safety regulations relevant to the role. Consider how you would handle emergencies or challenging situations, and be prepared to share your strategies during the interview process.
We think you need these skills to ace Senior Support Worker - Southern Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Senior Support Worker role. Emphasise your NVQ Level 3 qualification, First Aid certificate, and any experience in supporting individuals or teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting residents and your understanding of the role's responsibilities. Mention your ability to work flexibly and your commitment to promoting independence and social inclusion.
Highlight Relevant Skills: In your application, focus on your effective communication skills, ability to remain calm in emergencies, and knowledge of health and safety. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southern Housing
✨Show Your Passion for Support Work
Make sure to express your genuine interest in supporting vulnerable individuals. Share personal experiences or motivations that led you to pursue a career in this field, as it will resonate well with the interviewers.
✨Demonstrate Team Leadership Skills
Since the role involves assisting the Team Leader, highlight any previous experience in supervising or mentoring others. Discuss how you can contribute to team dynamics and support staff development effectively.
✨Familiarise Yourself with Local Services
Research local services available on the Isle of Wight that relate to homelessness and support. Being knowledgeable about these resources will show your commitment to promoting resident involvement and social inclusion.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in emergency situations. Prepare examples of how you've handled challenging scenarios in the past, focusing on your calmness and effective communication skills.
