Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse and optimise business processes to support Southern Housing’s Transformation Programme.
- Company: Join Southern Housing, a leader in social housing with a commitment to innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on transforming housing services and improving community lives.
- Qualifications: Experience in business process mapping and strong analytical skills required.
- Other info: Collaborative environment with a focus on continuous improvement and stakeholder engagement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Southern Housing is hiring a Senior Business & Systems Analyst to support business process stabilisation as the foundation for Southern Housing’s Transformation Programme. This role’s strategic purpose is to ensure we achieve the Transformation Plan and Strategic Plan Objectives.
You’ll play a key role in Southern Housing’s Transformation Programme, working in cross‑functional project teams to analyse, document and optimise business processes, systems and data. You’ll work closely with Transformation Service Designers, Change Partners, Product Managers, and Technology and Data colleagues to take the organisation from current state to future state ways of working, with potential focus on systems such as Customer Dynamics, MRI Housing Enterprise or the 8x8 contact centre platform.
This is a high impact role where you’ll document and build deep knowledge of our current state processes and system workflows, ensuring these remain accurate, up to date and living documents.
Responsibilities- Experience producing high‑quality business process maps using BPMN 2.0 notation, documenting current state processes and system workflows.
- Ability to lead workshops, discovery and playback sessions to gather and document current state processes, systems configuration and data models.
- Be able to analyse and document data quality and data models, providing recommendations to support delivery of future‑state services and systems.
- Experience designing test scripts and carrying out UAT, systems and integration testing to assure successful implementation of future‑state changes.
- Engage effectively with residents, service users and business colleagues through workshops, engagement sessions and stakeholder facilitation.
- Demonstrate strong knowledge of social housing regulation, including Consumer Standards, Safety and Quality Standards, TSMs and Economic Standards, while role‑modelling Southern Housing’s HEART values.
In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.
Closing Date: 30th of January at 23:59. Please note we hold the right to close the vacancy early depending on application volume.
Senior Business & Systems Analyst employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business & Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Southern Housing on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business process mapping and systems analysis. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show off your skills in workshops! If you get the chance, demonstrate your ability to lead discussions and gather insights. This is key for the role, so be ready to share examples of how you've done this before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Business & Systems Analyst
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet each of the criteria listed in the job description. Use real examples from your experience that showcase your skills and knowledge relevant to the role.
Showcase Your Process Mapping Skills: Since this role involves producing high-quality business process maps, be sure to mention any experience you have with BPMN 2.0 notation. Include specific examples of how you've documented processes and workflows in previous roles.
Engage with Stakeholders: Highlight your ability to lead workshops and engage effectively with various stakeholders. Share examples of how you've facilitated sessions to gather information or feedback, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Southern Housing
✨Know Your Business Processes
Make sure you brush up on your knowledge of business process mapping, especially using BPMN 2.0 notation. Be ready to discuss how you've documented current state processes in the past and how you can apply that experience to Southern Housing's Transformation Programme.
✨Engage with Stakeholders
Prepare to talk about your experience leading workshops and engaging with various stakeholders. Think of specific examples where you facilitated sessions to gather insights or feedback, as this will show your ability to collaborate effectively with residents and colleagues alike.
✨Data Quality Matters
Be ready to discuss your approach to analysing data quality and models. Have examples on hand that demonstrate how you've provided recommendations for future-state services based on your findings, as this is crucial for the role.
✨Testing is Key
Familiarise yourself with designing test scripts and conducting UAT. Prepare to share your experiences in systems and integration testing, highlighting how you ensured successful implementation of changes in previous roles.
