Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to manage Section 20 consultations and deliver top-notch service to stakeholders.
- Company: Southern Housing is a leading UK housing provider, offering affordable homes to over 167,000 residents.
- Benefits: Enjoy flexible working, healthcare plans, birthday leave, and discounts with retailers.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in leasehold law, strong organisational skills, and excellent communication abilities are essential.
- Other info: This hybrid role requires at least three days in Farringdon; apply by 12th September 2025.
Farringdon Hybrid working
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
We are currently seeking an experiencedSection 20 Consultation Officer to join our Section 20 Consultation team.
As a Section 20 Consultation Officer you will report to the Section 20 Consultation Manager. You will be responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams ac…
JBLK1_UKTJ
Section 20 Consultation Officer employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Section 20 Consultation Officer
✨Tip Number 1
Familiarise yourself with the legal aspects of leasehold law, particularly Section 20 and 20b notices. Understanding these regulations will not only help you in your role but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with Section 20 consultations. Engaging with others in the field can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real examples of how you've successfully managed stakeholder relationships and resolved customer queries in previous roles. This will showcase your customer-centric approach and problem-solving skills.
✨Tip Number 4
Stay updated on current trends and changes in housing regulations. Being knowledgeable about recent developments will show your commitment to the role and your proactive nature during discussions with the hiring team.
We think you need these skills to ace Section 20 Consultation Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Section 20 Consultation Officer. Familiarise yourself with the legal aspects of leasehold law and the specific duties mentioned in the job description.
Tailor Your Supporting Statement: In your supporting statement, directly address how you meet each of the criteria listed in the job description. Use real examples from your past experience to demonstrate your skills in communication, organisation, and customer service.
Highlight Relevant Experience: Emphasise any previous experience you have with Section 20 notices or similar roles. Make sure to showcase your understanding of financial and numerical skills, as well as your ability to work with various stakeholders.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Southern Housing
✨Know Your Section 20 Regulations
Make sure you brush up on the legal aspects of leasehold law, especially regarding Section 20 and 20b notices. Being able to discuss these regulations confidently will show your expertise and understanding of the role.
✨Demonstrate Customer-Centricity
Prepare examples that showcase your ability to deliver excellent customer service. Think about times when you've resolved customer queries or complaints effectively, as this is crucial for the role.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks and meet deadlines. Provide specific examples of how you've successfully juggled various responsibilities in previous roles.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, both in writing and verbally. Since excellent communication skills are essential for this position, consider preparing a few key points about your experience to share during the interview.
