At a Glance
- Tasks: Coordinate maintenance schedules and ensure timely repairs for residents.
- Company: Southern Housing, dedicated to keeping homes on track.
- Benefits: Hybrid working options, competitive salary, and a focus on customer service.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in scheduling and a strong customer service background.
The predicted salary is between 30000 - 40000 € per year.
Southern Housing is looking for a Responsive Repairs Planner (Scheduler) in Croydon. This role is key for owning the maintenance scheduling diary and ensuring timely fixes by coordinating with residents and teams.
Candidates should have experience in scheduling work, a strong customer-focused service background, and be able to address diverse tenant needs.
The position allows for hybrid working arrangements.
Closing date for applications is 26th May 2026.
Responsive Repairs Scheduler — Keep Homes On Track employer: Southern Housing
Southern Housing is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact the community. With hybrid working arrangements and a focus on customer service excellence, you'll find meaningful opportunities to develop your skills while making a difference in residents' lives in the vibrant area of Croydon.
StudySmarter Expert Advice🤫
We think this is how you could land Responsive Repairs Scheduler — Keep Homes On Track
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector. Attend local events or join online forums where you can connect with others. You never know who might have a lead on that perfect job!
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on showcasing your scheduling experience and customer service skills – they’re key for this role!
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your relevant experience in scheduling and working with diverse tenant needs. Show them you’re the perfect fit for keeping homes on track!
✨Tip Number 4
Follow up after applying! A quick email to express your enthusiasm can set you apart from other candidates. It shows you’re genuinely interested in the role and ready to jump in and help coordinate those timely fixes!
We think you need these skills to ace Responsive Repairs Scheduler — Keep Homes On Track
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your scheduling experience and customer service skills. We want to see how you've successfully managed diaries and coordinated with teams in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Responsive Repairs Scheduler role. Share specific examples of how you've addressed tenant needs and ensured timely fixes.
Showcase Your Communication Skills:In this role, communication is key! Make sure to demonstrate your ability to coordinate effectively with residents and teams in both your CV and cover letter. We love candidates who can convey their thoughts clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Southern Housing
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling skills before the interview. Familiarise yourself with common scheduling software and techniques, as well as how to handle unexpected changes. Being able to discuss your experience in managing diaries and coordinating repairs will show that you're ready for the role.
✨Customer Service is Key
Since this role involves a lot of interaction with residents, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you addressed tenant needs effectively and how you ensured their satisfaction. This will demonstrate your customer-focused mindset.
✨Understand the Company Culture
Do a bit of research on Southern Housing and their values. Understanding their approach to tenant care and community engagement can help you tailor your answers to align with their mission. It shows that you’re genuinely interested in the company and not just the job.
✨Prepare for Hybrid Working Questions
Since the position allows for hybrid working, be ready to discuss how you manage your time and stay organised when working remotely. Share any tools or strategies you use to keep communication clear and ensure tasks are completed efficiently, as this will highlight your adaptability.
