Southern Housing seeks a motivated Resident Liaison Officer to be the main contact for residents during maintenance works and projects. Based at the Croydon Tramshed office with hybrid working options, you will collaborate with residents, contractors, the Complaints Resolution Team and internal teams to ensure clear information and a high standard of customer care.
You will organise resident meetings, respond to feedback, manage complaints, and help shape services by analysing performance data
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Resident Liaison & Community Experience Lead employer: Southern Housing
At our Kent Science Park location, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance, making it an ideal place for those looking to advance their careers in cyber security and networking.
