At a Glance
- Tasks: Manage maintenance scheduling and ensure efficient repairs for residents.
- Company: Community-focused organisation dedicated to improving living conditions.
- Benefits: Stable employment, competitive pay, and opportunities for professional growth.
- Other info: Join a supportive team with a commitment to community service.
- Why this job: Make a tangible difference in people's lives through effective planning.
- Qualifications: Strong organisational skills and experience in scheduling or planning.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Contract / Secondment until May 2027
The role makes a real impact on residents' day-to-day experience of their homes. As a Responsive Repairs Planner (Scheduler), you will be the key lead for defined geographical patches, owning our maintenance scheduling diary end to end. You will diagnose and book works to drive first-time fixes, coordinating seamlessly with the Operational Support and Customer Service teams.
Performance and Planning Officer (Permanent) employer: Southern Housing
As a Performance and Planning Officer, you will join a dynamic team dedicated to enhancing the living experience of our residents. Our company fosters a collaborative work culture that prioritises employee development, offering numerous growth opportunities and training programmes. Located in a vibrant community, we provide a supportive environment where your contributions directly impact the quality of life for those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Planning Officer (Permanent)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help us tailor our conversations and show that we’re genuinely interested in making a difference in residents' lives.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which can really boost our chances of landing that role.
✨Tip Number 3
Prepare for the interview by practising common questions related to performance and planning. We should also think about specific examples from our past experiences that demonstrate our skills in scheduling and customer service.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows that we’re keen on the role. Plus, it’s a great opportunity to reiterate why we’d be a perfect fit for the team.
We think you need these skills to ace Performance and Planning Officer (Permanent)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Performance and Planning Officer role. Highlight your relevant experience in maintenance scheduling and how it aligns with our mission to improve residents' day-to-day experiences.
Showcase Your Skills:We want to see your skills in action! Use specific examples from your past roles that demonstrate your ability to diagnose issues and coordinate effectively. This will help us understand how you can drive first-time fixes in our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Southern Housing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Performance and Planning Officer. Familiarise yourself with the key aspects of maintenance scheduling and how it impacts residents' experiences. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully diagnosed issues and coordinated solutions in previous roles. Highlighting your ability to drive first-time fixes will show that you can handle the demands of the job effectively.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Understanding their approach to customer service and operational support will allow you to tailor your answers to align with their expectations, making you a more attractive candidate.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their current challenges in maintenance scheduling or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
