At a Glance
- Tasks: Support vulnerable residents to promote independence and develop life skills.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy flexible working, healthcare cash plans, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
- Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, empathy, and a willingness to learn.
The predicted salary is between 22000 - 26000 € per year.
Fixed term contract for 1 year. Isle of Wight - Newport, Sandown, Shanklin, Ryde. We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing. In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community.
You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness. This is a 1-year fixed term position based out of our different schemes based around the Island in Newport, Sandown, Shanklin, Ryde.
Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the On-call rota. This role requires you hold a full UK drivers licence.
What you'll be doing:
- Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan.
- Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion.
- Summon professional assistance in the case of an emergency.
- Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes.
- Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes.
- Maintain and develop professional relationships with people who receive a service from us and stakeholders.
- Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
- Signpost and access specialist services, as required to meet identified outcomes.
- Provide assistance with security of the residents home, and provide support with maintaining a safe living environment.
- Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety.
What you'll have:
- A good level of written and verbal communication skills.
- You demonstrate empathy, compassion and patience.
- Able to adapt to working environments.
- A willingness and ability to train towards an NVQ 2 in Care.
- At least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English.
- You will need to be willing to obtain underpinning knowledge required to perform the duties of the role.
Closing date: 20th May 2026 at 23:59pm. Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications.
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
- Inclusion and Diversity
Support Worker in Oxford employer: Southern Housing
Southern Housing is an exceptional employer dedicated to making a positive impact in the community, particularly through our Single Homeless Pathways team on the Isle of Wight. We offer a supportive work culture that prioritises employee growth and development, with access to an in-house academy and flexible working options. Our comprehensive benefits package, including healthcare cash plans and birthday leave, ensures that our staff feel valued and empowered to make a difference in the lives of vulnerable residents.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Housing. Understand their values and how they support their residents. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Think about the key skills mentioned in the job description, like empathy and communication. Prepare examples from your past experiences that showcase these skills, so you can impress during the interview.
✨Tip Number 3
Be ready for situational questions! They might ask how you'd handle specific scenarios with residents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you’d approach challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Support Worker in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Support Worker role. Highlight relevant experience and skills that match the job description, like your ability to promote independence and support vulnerable residents.
Showcase Your Communication Skills:Since good written and verbal communication is key for this role, make sure to demonstrate these skills in your application. Use clear, concise language and provide examples of how you've effectively communicated in past roles.
Emphasise Empathy and Patience:In your application, don’t forget to showcase your empathy, compassion, and patience. These qualities are essential for a Support Worker, so share experiences where you’ve demonstrated these traits.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Southern Housing
✨Know Your Role
Before the interview, make sure you thoroughly understand the Support Worker role and its responsibilities. Familiarise yourself with the principles of housing first and psychologically informed environments, as these are key to the job. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Empathy
In this role, empathy and compassion are crucial. Prepare examples from your past experiences where you've demonstrated these qualities, especially in challenging situations. This will show that you can connect with vulnerable residents and support them effectively.
✨Highlight Your Communication Skills
Strong written and verbal communication skills are essential for a Support Worker. Be ready to discuss how you've used these skills in previous roles, whether it’s writing support plans or engaging with residents. Practising clear and concise responses will also help you during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would handle them. This will demonstrate your readiness to tackle real-life situations in the job.
