At a Glance
- Tasks: Lead a team to deliver high-quality property maintenance services across the Isle of Wight.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy a pension, healthcare plan, flexible working, and career development opportunities.
- Other info: Be part of a diverse team that values inclusion and celebrates unique perspectives.
- Why this job: Make a real impact in the community while growing your career in a supportive environment.
- Qualifications: Experience in a supervisory role within housing or construction and a valid UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
The Multi Trade Supervisor (Lead Technician) is an essential member of the Direct Repairs department, who leads a dedicated team of multi trade operatives, by providing a comprehensive, efficient and responsive property service delivery. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will also provide clear structure and support to operatives in managing repairs effectively from inception to completion and final quality assurance.
Regular travel will be required across the Isle of Wight, and a company van will be provided for work purposes. Responsibilities include:
- Monitoring, training, and promotion of safe working practices.
- Fleet, equipment, and materials management (stock control, maintenance, and safety).
- Resident liaison, including stage 1 complaint handling and escalation when required.
Ideally, you’ll have worked for a Housing Association, House Builder, Local Authority or Construction contractor in a similar role as a Site Supervisor, Site Manager or Foreperson, building cohesive and motivated teams who are committed to our vision and goals. You’ll be able to make sound judgements, find solutions to complex issues and problems, and identify and manage risk. You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years.
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.
Supervisor, Quality Assurance in Newport employer: Southern Housing
Southern Housing is an exceptional employer, dedicated to fostering a supportive and inclusive work environment on the Isle of Wight. With a strong focus on employee growth, we offer comprehensive training through our in-house academy, flexible working arrangements, and a range of benefits including healthcare plans and birthday leave. Join us to make a meaningful impact in the housing sector while being part of a motivated team committed to delivering high-quality services to our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, Quality Assurance in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us how your experience aligns with our mission at Southern Housing, and don’t forget to highlight your leadership skills and ability to manage teams effectively.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your problem-solving skills and how you handle complex issues, just like you would in the role of a Supervisor.
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Southern Housing.
We think you need these skills to ace Supervisor, Quality Assurance in Newport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor, Quality Assurance role. Highlight your experience in leading teams and managing repairs, as well as any relevant qualifications that match what we're looking for.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in previous roles. We want to see your ability to make sound judgements and find effective solutions, so don’t hold back on sharing those success stories!
Highlight Your Team Leadership Experience:Since this role involves leading a dedicated team, be sure to emphasise your experience in building cohesive and motivated teams. Share how you've supported operatives and managed their performance to achieve high-quality service delivery.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us get to know you better. Plus, it shows you're keen on joining our team at Southern Housing!
How to prepare for a job interview at Southern Housing
✨Know Your Stuff
Make sure you understand the role of a Multi Trade Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around quality assurance and team management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, handled challenges, and ensured high-quality service delivery. This is crucial for a role that involves leading multi trade operatives.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like managing complaints or ensuring safety practices. Think through potential scenarios related to property maintenance and have clear, structured responses ready. This will demonstrate your problem-solving skills and ability to make sound judgements.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
