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- Tasks: Coordinate care services and support staff to ensure residents receive top-notch care.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy flexible working, career development, and a range of employee perks.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in administrative support and excellent communication skills are essential.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The role involves providing high-quality administrative support to colleagues within the Extra Care and Homecare Service. You will work with Registered Managers and teams across Extra Care and Home Care services, coordinating rotas for staff to deliver regulated care services to residents in our homes and schemes and people who live in the wider community. You will be subject to an enhanced Disclosure & Barring Service check.
The location is based in our services across the Island delivering care and support to residents living in our schemes or in their own homes; therefore, you will need to be a driver with access to a vehicle with business use insurance.
What you'll be doing:
- Creation, co-ordination and distribution of staff using the rota planning system.
- Using People Planner or similar system to ensure residents and customers receive their care and support at agreed times.
- Arranging distribution of communications to colleagues as required.
- Ensuring customer phone calls or office enquiries are dealt with in a courteous, efficient and effective manner.
- Providing administrative support relating to the Care Quality Commission and service compliance, including support with collating key performance data.
- Collating individual and team training records for the service.
- Liaising with the Registered Manager and team to ensure training is up to date and compliant with regulatory and contractual requirements.
- Arranging staff and resident meetings, taking notes and minutes as required.
What you'll have:
- Proven extensive experience of providing effective administrative support within an office environment.
- Proven experience of effectively coordinating workloads and services.
- Experience of dealing with enquiries from customers.
- Excellent administration and IT skills including ability to schedule diaries, meetings and take minutes, scheduling rotas and manage manual and computerised filing systems.
- Good verbal and written communication skills.
- Able to organise and prioritise workload.
- Able to work as part of a team.
Inclusion and Diversity: We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics; it's about celebrating differences of thought, opinion, experience and perspective of each individual.
Care Co-ordinator in Newport-On-Tay employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator in Newport-On-Tay
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Southern Housing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Southern Housing’s values and services. Show us you’re passionate about making a difference in residents' lives.
✨Tip Number 3
Practice your communication skills! As a Care Co-ordinator, you'll need to be clear and effective. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Care Co-ordinator in Newport-On-Tay
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Co-ordinator role. Highlight your relevant experience in administrative support and coordinating workloads, as this will show us you understand what we're looking for.
Show Off Your Skills: Don’t hold back on showcasing your IT and administration skills! Mention any experience with rota planning systems or similar tools, as well as your ability to manage diaries and take minutes. We want to see how you can contribute to our team!
Be Personable: Remember, communication is key! When writing your application, use a friendly tone and demonstrate your ability to handle enquiries courteously and efficiently. This will help us see how you’d fit into our inclusive culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Southern Housing!
How to prepare for a job interview at Southern Housing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Care Co-ordinator role. Familiarise yourself with the responsibilities mentioned in the job description, such as coordinating rotas and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Care Co-ordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed workloads or coordinated services. Highlight your ability to prioritise and organise effectively, as this is crucial for the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've handled customer enquiries or liaised with teams in previous jobs. Practice articulating your thoughts clearly and concisely, as this will reflect your verbal and written communication skills during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at Southern Housing. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.