At a Glance
- Tasks: Coordinate maintenance schedules and ensure timely repairs for residents.
- Company: Join Southern Housing, a leader in community-focused housing solutions.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and supportive workplace.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in scheduling and a strong customer service background required.
The predicted salary is between 30000 - 40000 € per year.
Southern Housing is looking for a Responsive Repairs Planner (Scheduler) in Croydon. This role is key for owning the maintenance scheduling diary and ensuring timely fixes by coordinating with residents and teams.
Candidates should have experience in scheduling work, a strong customer-focused service background, and be able to address diverse tenant needs.
The position allows for hybrid working arrangements.
Closing date for applications is 26th May 2026.
Responsive Repairs Scheduler — Keep Homes On Track in London employer: Southern Housing
Southern Housing is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Croydon. With flexible hybrid working arrangements, employees can enjoy a healthy work-life balance while contributing to meaningful projects that directly impact the community. The company fosters a collaborative environment where staff are encouraged to develop their skills and advance their careers, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Responsive Repairs Scheduler — Keep Homes On Track in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and customer service. We recommend role-playing with a friend to get comfortable discussing your experience and how you can meet diverse tenant needs.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed schedules in the past. This could be through a portfolio or just being ready to discuss specific situations during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Responsive Repairs Scheduler — Keep Homes On Track in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your scheduling experience and customer service skills. We want to see how you've successfully managed diaries and coordinated with teams in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Responsive Repairs Scheduler role. Share specific examples of how you've addressed tenant needs and ensured timely fixes.
Showcase Your Communication Skills:In this role, communication is key! Make sure to demonstrate your ability to coordinate effectively with residents and teams in both your CV and cover letter. We love candidates who can convey their thoughts clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Southern Housing
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling skills before the interview. Familiarise yourself with common scheduling software and techniques, as well as how to handle unexpected changes. Being able to discuss your experience in managing diaries and coordinating repairs will show that you're ready for the role.
✨Customer Service is Key
Since this role involves a lot of interaction with residents, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you addressed tenant needs effectively and how you ensured their satisfaction.
✨Understand the Company Culture
Do a bit of research on Southern Housing and their values. Understanding their approach to tenant care and community engagement will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team.
✨Prepare for Hybrid Working Questions
Since the position allows for hybrid working, be ready to discuss how you manage your time and stay organised when working remotely. Share strategies you’ve used in the past to maintain productivity and communication with teams while working from home.
