Southern Housing is seeking proactive, customer-focused staff to deliver arrears collection and debt recovery for residents and homeowners. You will manage a varied caseload, provide practical advice, and set up payment plans while collaborating with partners to resolve complex cases.
The role is based at Mosaic East, Croydon, with training from the office and hybrid working options after probation. Strong communication and negotiation skills, plus resilience, are essential to succeed in this
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Arrears Recovery & Hybrid Tenant Support Specialist in London employer: Southern Housing
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