At a Glance
- Tasks: Support vulnerable residents and ensure they receive essential help and welfare checks.
- Company: Southern Housing, dedicated to making a difference in the community.
- Benefits: Pension, life assurance, healthcare cash plan, and flexible working options.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Experience in customer-facing roles and knowledge of housing law.
The predicted salary is between 30000 - 40000 £ per year.
Southern Housing is seeking a Tenancy Sustainment Officer to provide intensive support to vulnerable residents in Horsham. The role involves:
- Assessing risks and ensuring residents receive necessary help
- Conducting welfare checks
- Coordinating with various agencies
Applicants should have substantial experience in customer-facing roles and a thorough knowledge of housing law.
Benefits include:
- Pension
- Life assurance
- Healthcare cash plan
- Flexible working options
Tenancy Support & Safeguarding Specialist in Horsham employer: Southern Housing
Southern Housing is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside competitive benefits such as a pension scheme, life assurance, and a healthcare cash plan. Located in Horsham, our team thrives on collaboration and making a meaningful impact in the community, ensuring that every staff member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support & Safeguarding Specialist in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable residents. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've supported vulnerable individuals in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Research is key! Familiarise yourself with Southern Housing’s values and recent projects. This will help you tailor your responses and show that you're genuinely interested in their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tenancy Support & Safeguarding Specialist in Horsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer-facing roles and any relevant knowledge of housing law. We want to see how your background aligns with the Tenancy Support & Safeguarding Specialist role, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable residents and how your skills can make a difference. We love seeing genuine enthusiasm for the role.
Showcase Relevant Experience:When filling out your application, be sure to include specific examples of your past work that relate to assessing risks and coordinating with agencies. We’re looking for real-life stories that demonstrate your capabilities!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Southern Housing
✨Know Your Housing Law
Make sure you brush up on your knowledge of housing law before the interview. Southern Housing will likely want to see that you understand the legal framework surrounding tenancy support, so be prepared to discuss relevant legislation and how it applies to vulnerable residents.
✨Showcase Your Customer-Facing Experience
Since the role requires substantial experience in customer-facing roles, think of specific examples from your past jobs where you successfully supported clients or resolved issues. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Empathy and Understanding
As a Tenancy Support & Safeguarding Specialist, you'll be working with vulnerable residents. Be ready to share instances where you've shown empathy and understanding in challenging situations. This will highlight your ability to connect with residents and provide the necessary support.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how Southern Housing measures success in this position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
