Support Worker - Single Homeless Pathways - Part Time in Horsham

We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing. This is a permanent, part time role working 28 hours a week and is based out of our different schemes around the Island in Newport, Sandown, Shanklin, Ryde.

Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the on-call rota. This role requires you hold a full UK driving licence.

What you’ll be doing:

• Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan.
• Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion.
• Summon professional assistance in the case of an emergency.
• Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes.
• Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes.
• Maintain and develop professional relationships with people who receive a service from us and stakeholders.
• Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
• Signpost and access specialist services, as required to meet identified outcomes.
• Provide assistance with security of the resident’s home, and provide support with maintaining a safe living environment.
• Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety.

What you’ll have:

• A good level of written and verbal communication skills.
• Empathy, compassion and patience.
• Ability to adapt to working environments.
• A willingness and ability to train towards an NVQ 2 in Care.
• You hold at least 5 GCSE passes at grade “C” or above (or equivalent, Grade 9-5) including Maths and English.
• You will need to be willing and able to train towards an NVQ 3, or equivalent relevant work based qualification.
• You will need to be willing to obtain underpinning knowledge required to perform the duties of the role.

Benefits:

• Paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package.
• The ability to buy extra leave and discount cards.
• Employee referral scheme.
• Cash claim-back on medical treatments.
• Full training provided at no additional cost.
• Additional payment for sleep-in duties, where applicable.
• Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance.

Inclusion and Diversity:

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.