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- Tasks: Support vulnerable residents, promoting independence and life skills in a team environment.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy competitive salary, healthcare, flexible working, and career development opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on people's lives while growing your skills in a supportive environment.
- Qualifications: Good communication skills, empathy, and willingness to train towards NVQ 2 in Care.
The predicted salary is between 24479 - 24479 ÂŁ per year.
We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing. In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.
What you’ll be doing:
- Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan.
- Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion.
- Summon professional assistance in the case of an emergency.
- Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes.
- Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes.
- Maintain and develop professional relationships with people who receive a service from us and stakeholders.
- Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
- Signpost and access specialist services, as required to meet identified outcomes.
- Provide assistance with security of the resident’s home, and provide support with maintaining a safe living environment.
- Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety.
What you’ll have:
- A good level of written and verbal communication skills.
- You demonstrate empathy, compassion and patience.
- Able to adapt to working environments.
- A willingness and ability to train towards an NVQ 2 in Care.
- At least 5 GCSE passes at grade “C” or above (or equivalent, Grade 9-5) including Maths and English.
- You will need to be willing to obtain underpinning knowledge required to perform the duties of the role.
Closing date: 20th May 2026 at 23:59pm. Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications.
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people a place affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Support Worker - Single Homeless Pathway in Horsham employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Single Homeless Pathway in Horsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Housing. Understand their values and how they support their residents. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for support workers and rehearse your answers. Use real-life examples that showcase your empathy, patience, and ability to promote independence in others.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for helping vulnerable residents shine through. Talk about why you want to work in this role and how you can make a difference in their lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker - Single Homeless Pathway in Horsham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable residents shine through. We want to see how much you care about making a difference in their lives and promoting independence.
Tailor Your Application: Make sure to tailor your application to the role of Support Worker. Highlight your relevant skills and experiences that align with our values and the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Southern Housing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Worker role and its responsibilities. Familiarise yourself with the principles of housing first and psychologically informed environments, as these are key to the position. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Empathy and Communication Skills
As a Support Worker, empathy and communication are crucial. Prepare examples from your past experiences where you've demonstrated these qualities. Think about situations where you’ve helped someone in need or resolved conflicts, as these stories will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to supporting vulnerable residents. Practice responding to questions like, 'How would you handle a resident in crisis?' This will show that you can think on your feet and apply your knowledge effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.