At a Glance
- Tasks: Support vulnerable residents to maintain their tenancies and reduce risks of failure.
- Company: A dedicated organisation focused on community support and resident welfare.
- Benefits: Fixed term contract until December 2026 with potential for growth.
- Other info: Join a passionate team committed to helping those in need.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in support roles and understanding of safeguarding issues.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Contract until December 2026
The role
As a Tenancy Sustainment Officer, you'll provide intensive tenancy sustainment support to our most vulnerable residents, helping them to sustain their tenancy and reduce the risk of tenancy failure. You'll support residents with diverse and complex needs, including residents who are experiencing safeguarding concerns and Domestic Abuse.
Please make sure you read the following details carefully before making any applications.
Collections Officer in Horsham employer: Southern Housing
As a Collections Officer with us, you'll be part of a compassionate team dedicated to making a real difference in the lives of vulnerable residents. We pride ourselves on fostering a supportive work culture that prioritises employee well-being and professional growth, offering training and development opportunities tailored to your career aspirations. Located in a vibrant community, our organisation not only values diversity but also encourages collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Officer in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the field of tenancy support or similar roles. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by researching common questions for Collections Officers. Think about how your experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Show your passion for helping vulnerable residents! In your conversations, whether in interviews or networking events, make sure to express why this work matters to you and how you can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Collections Officer in Horsham
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’ll give you a clear idea of what we’re looking for in a Collections Officer and help you tailor your application to match our needs.
Showcase Your Relevant Experience:When writing your application, highlight any experience you have that relates to tenancy sustainment or working with vulnerable residents. We want to see how your background aligns with the role, so don’t hold back!
Be Genuine and Personal:We love seeing your personality shine through in your application. Share your motivations for applying and why you’re passionate about supporting residents. A personal touch can really make your application stand out!
Apply Through Our Website:To make sure your application gets to us, please apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important details.
How to prepare for a job interview at Southern Housing
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the challenges vulnerable residents face, especially regarding safeguarding and domestic abuse. This knowledge will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've supported individuals in difficult situations. This will demonstrate your ability to connect with residents and provide the intensive support they need.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to tenancy sustainment and how they support their staff. This shows that you're not just interested in the job, but also in the team's values and practices.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Take a moment to think before you respond. This will help you provide more thoughtful answers and show that you value the interviewer's input.
