At a Glance
- Tasks: Support vulnerable residents to maintain their tenancies and coordinate with various agencies.
- Company: Southern Housing, dedicated to making a difference in the community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Join a passionate team focused on community support and development.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in customer service, knowledge of housing law, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Southern Housing is looking for a Tenancy Sustainment Officer based in Hastings to provide intensive support to vulnerable residents and help them sustain their tenancies. This role involves making referrals to statutory agencies and coordinating multi-agency meetings to ensure effective support.
Key responsibilities include:
- Conducting risk assessments
- Developing action plans
- Visiting residents in their homes
Successful candidates will have experience in customer-focused roles, knowledge of housing law, and excellent communication skills.
Tenancy Sustainment Champion - Frontline Support in Hastings employer: Southern Housing
Southern Housing is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and collaboration thrive. Located in Hastings, employees benefit from a strong commitment to professional growth through training opportunities and a focus on making a meaningful impact in the community by supporting vulnerable residents. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in tenancy sustainment.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Champion - Frontline Support in Hastings
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy sustainment. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise, and don’t hesitate to ask questions. This shows your interest in the role and helps you understand how you can best support vulnerable residents.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Tenancy Sustainment Champion - Frontline Support in Hastings
Some tips for your application 🫡
Show Your Passion for Support:When writing your application, let us see your enthusiasm for helping vulnerable residents. Share any relevant experiences that highlight your commitment to making a difference in people's lives.
Highlight Your Communication Skills:Since this role involves coordinating with various agencies and visiting residents, make sure to showcase your excellent communication skills. Use examples from past roles where you effectively communicated with different stakeholders.
Demonstrate Your Knowledge of Housing Law:We want to know that you understand the ins and outs of housing law. Include any relevant training or experience that shows you’re well-versed in this area, as it’s crucial for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Southern Housing
✨Know Your Stuff
Make sure you brush up on housing law and the specific challenges vulnerable residents face. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand it deeply.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully supported customers or managed complex situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Communication is Key
Since this role involves coordinating with various agencies, practice articulating your thoughts clearly and concisely. You might even want to role-play potential scenarios with a friend to get comfortable with the communication style expected in the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. For instance, ask about the types of multi-agency meetings you'll be involved in or how success is measured for a Tenancy Sustainment Officer.
