At a Glance
- Tasks: Coordinate maintenance schedules and ensure timely repairs for residents.
- Company: Southern Housing, dedicated to keeping homes on track.
- Benefits: Hybrid working options, competitive salary, and a focus on customer service.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in scheduling and a strong customer service background.
The predicted salary is between 30000 - 40000 € per year.
Southern Housing is looking for a Responsive Repairs Planner (Scheduler) in Croydon. This role is key for owning the maintenance scheduling diary and ensuring timely fixes by coordinating with residents and teams.
Candidates should have experience in scheduling work, a strong customer-focused service background, and be able to address diverse tenant needs. The position allows for hybrid working arrangements.
Closing date for applications is 26th May 2026.
Responsive Repairs Scheduler — Keep Homes On Track in Croydon employer: Southern Housing
Southern Housing is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Croydon. With flexible hybrid working arrangements and a strong focus on customer service, employees are empowered to make a meaningful impact in the community while enjoying opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Responsive Repairs Scheduler — Keep Homes On Track in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector. Attend local events or join online forums where you can connect with others in the field. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on showcasing your scheduling experience and customer service skills, as these are key for the Responsive Repairs Scheduler role.
✨Tip Number 3
Tailor your approach! When you get an interview, research Southern Housing and understand their values. Show them how your experience aligns with their mission to keep homes on track and meet diverse tenant needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else!
We think you need these skills to ace Responsive Repairs Scheduler — Keep Homes On Track in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your scheduling experience and customer service skills. We want to see how you've successfully managed diaries and coordinated with teams in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Responsive Repairs Scheduler role. Share specific examples of how you've addressed tenant needs and ensured timely fixes.
Showcase Your Communication Skills:In this role, communication is key! Make sure your application reflects your ability to coordinate effectively with residents and teams. We love seeing candidates who can convey their thoughts clearly and concisely.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Southern Housing
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling experience. Be ready to discuss specific tools or software you've used in the past, and how you've successfully managed diaries or schedules. This will show that you’re not just familiar with the role but also have practical knowledge.
✨Customer Service is Key
Since this role involves a lot of interaction with residents, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your customer-focused service background, especially how you’ve addressed diverse tenant needs.
✨Understand the Company Culture
Do a bit of homework on Southern Housing. Familiarise yourself with their values and mission. This will help you align your answers with what they stand for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Hybrid Working Questions
As the position allows for hybrid working, be ready to discuss how you manage your time and productivity in a flexible work environment. Think about any challenges you've faced and how you've overcome them, as well as how you plan to stay connected with your team.
