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- Tasks: Manage maintenance schedules and ensure quick fixes for residents' homes.
- Company: A community-focused organisation dedicated to improving living conditions.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team with a focus on community impact.
- Why this job: Make a real difference in people's lives while developing your planning skills.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The role makes a real impact on residents' day-to-day experience of their homes.
As a Responsive Repairs Planner (Scheduler), you'll be the key lead for defined geographical patches, owning our maintenance scheduling diary end to end. You'll diagnose and book works to drive first-time fixes, coordinate seamlessly with the Operational Support and Customer Services teams, and serve as the first point of contact.
Locations
Responsive Repairs Planner in Croydon, Surrey employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsive Repairs Planner in Croydon, Surrey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making a difference in residents' lives.
✨Tip Number 2
Practice your communication skills! As a Responsive Repairs Planner, you'll need to coordinate with various teams. Role-play scenarios with friends or family to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and making an impact on the community.
We think you need these skills to ace Responsive Repairs Planner in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Responsive Repairs Planner role. Highlight any relevant experience you have in scheduling, maintenance, or customer service. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about making a difference in residents' lives and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve successfully diagnosed issues or coordinated complex schedules. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Southern Housing
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Responsive Repairs Planner. Familiarise yourself with scheduling processes, first-time fix strategies, and how to effectively coordinate with different teams. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed scheduling or resolved issues in a similar context. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to handle the demands of the job.
✨Show Your Team Spirit
Since you'll be coordinating with various teams, it's crucial to highlight your teamwork skills. Be ready to discuss how you've collaborated with others in the past, especially in high-pressure situations. This will reassure them that you can work well with the Operational Support and Customer Services teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the tools they use for scheduling. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.