Maintenance Surveyor in Croydon, Surrey

We are looking for a Maintenance Surveyor to join our Direct services team. The primary function of the Maintenance Surveyor role is to provide a responsive surveying service for Southern Housing. You will ensure that all Southern Housing-owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met. You will ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service. The role is based in our Croydon office and you will cover a patch area that will cover all SW and SE postcodes. For this role you will need a full clean UK driving License.

What you'll be doing:

• To undertake the management of responsive repairs by site inspections, including taking corrective action where necessary and reporting regularly to the Contract Manager on progress.
• To analyse and assess building defects, provide remedial proposals, and prepare specifications for remedial repairs.
• To ensure specifications are to a high standard of detail and meet current legislative standards.
• To obtain, where necessary, quotations and estimates in accordance with our procurement procedures.
• To maintain communication and consultation to the highest possible standard of customer care with internal and external stakeholders.
• To ensure work is carried out within the budgets and value for money is achieved, through scrutinising quotations, variation requests and proposed specifications.
• Respond to residents' enquiries and communicate updates on cases you are overseeing via telephone, email and text message.

What you'll need:

• Experience as a building surveyor in a maintenance environment, carrying out pre, mid and post inspections.
• Knowledge of relevant and current codes of practice, building regulations, health and safety legislation, standards, and materials.
• Knowledge of construction and design-related defects and how to avoid them.
• Knowledge of procurement law and different forms of contract.
• Knowledge of contract management.
• Ability to use the appropriate IT tools to produce detailed reports, documents, and emails, including using Excel and Word and company software to compile reports for different audiences.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing Date: Tuesday 3rd March 2026 at 23:59

Shortlisting: From 4th March 2026

Interviews: W/c 9th March 2026 (We may close the advert early if we receive a suitable number of applications).

About us: At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you:

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity: We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.